Avatar of Baddab25 #1119
Baddab25 #1119
Constant disconnect and Unable to submit ticket(1)Category: Technical SupportJanuary-9-2015 4:45 PM PST (8 years ago) Go to Blizzard forum post
Greetings

For about a month now I have been attempting to play Diablo 3 ROS on my computer. I would be able to log in and get into a game, complete about 50% of the first rift then get booted with a network disconnect or error 3007. I thought it might just be my router so when I had the extra cash I decided to go upgrade my router. This did not fix any of the problems. I tried all the suggested fixes and nothing seems to help so I have attempted to submit a ticket. As I tried to submit a ticket I would attach my files then hit submit and the website just crashes, saying its unable to connect. I have tried this multiple times now on multiple days and I am unsure what else I can do. Someone please help.
Avatar of Delmoryth
Delmoryth
Constant disconnect and Unable to submit ticket(5)January-27-2015 7:13 AM PST (8 years ago) Go to Blizzard forum post
Hello all,

Please try the troubleshooting steps in this article:
battle.net/support/article/7500077

If the issue persists, please create a traceroute just after one of the disconnections, so we can check if there's any anomaly on the connection:
battle.net/support/article/496

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