Avatar of veercaya #2472
veercaya #2472
Full version disappeared from battle.net account(1)Category: Technical SupportJanuary-24-2015 8:46 AM PST (10 years ago) Go to Blizzard forum post
Hello, about 2 years ago I've bought the full (retail) version of Diablo 3. I did'nt play much in the pas year. But now, when I'm logging in I only see the starter edition instead of the full version. Since I already connect the game code to my account i cannot do this again. I've bin contacting the blizzard helpdesk three times now and each time I get a message telling that my problem is resolved. It isn't.
Hope someone can help me out here. (I, of course still have the original retail game and code. )

Yours sincerly,

Erwin Lemaire
Avatar of Omrakos
Omrakos
Full version disappeared from battle.net account(2)January-24-2015 11:35 AM PST (10 years ago) Go to Blizzard forum post
veercaya,

When you first registered the game, you used a different Battle.net account than the one you're posting from. Try using your account with "online.nl".

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Delmoryth
Full version disappeared from battle.net account(4)January-20-2016 4:39 AM PST (9 years ago) Go to Blizzard forum post
Hello TheViking,

Could be. Best thing would be to contact Customer Support with all the data you remember from your account, so they can look into it. If they find the account and it's under your name, they should be able to help you accessing it. :)

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