Avatar of Alakazham #2552
Alakazham #2552
Game crash error(1)Category: Technical SupportJune-1-2014 2:16 PM PDT (9 years ago) Go to Blizzard forum post
Hello,

Evrytime lunch game I get this error 92D8AE48-4DA5-448E-B915-9E46DB637A4D?? Never had this before tryed repair game files, but doesnt helped me.
Avatar of Dankorii
Dankorii
Game crash error(3)June-1-2014 5:59 PM PDT (9 years ago) Go to Blizzard forum post
Alakazham,

You appear to be crashing on a Nvidia file.

Please post your DXDIAG file so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
______________________________________________________
I'm available Sunday through Thursday from 11AM to 8PM Pacific Time
Support Contact Information

Got some feedback?
Avatar of Dankorii
Dankorii
Game crash error(5)June-2-2014 5:28 PM PDT (9 years ago) Go to Blizzard forum post
Alakazham,

I checked on the Asus site and they don't offer any video drivers for Windows 8.1, so there may be some kind of compatibility issue going on here. This is most likely not the case, but I just wanted to throw that out there so that you're aware of it.

Let's try a different video driver to see if that helps. Uninstall the current driver by using a program called Driver Fusion. This program will ensure that all previous driver files are completely removed.

Here's a link to the Driver Fusion download.

Once there, click on the "Download From Treexy" button to download the free trial.

***Don't download the Premium version.***

1. Run Driver Fusion.
2. Click on "Display" and select "Nvidia".
3. Click on "Delete".
4. You will be asked if you are sure if you want to delete the entries, click on "Yes".
5. Driver Fusion will do its job, but you may see a message saying that some entries could not be deleted, and it will then ask if you would like to take a look at premium benefits, click on "No".
6. Restart when asked do so.
7. Repeat the same steps for "PhysX" instead of "Display".

Once those two are completely removed, go ahead and install the suggested driver.

Here's a link for the new driver download: http://www.nvidia.com/download/driverResults.aspx/73216/en-us

When you are going to install the driver I would like for you to select Custom Install > Graphic Driver only.
______________________________________________________
I'm available Sunday through Thursday from 11AM to 8PM Pacific Time
Support Contact Information

Got some feedback?
Feedback for Diablo Somepage