Avatar of bababooey #2118
bababooey #2118
The application encountered an unexpected....(1)Category: Technical SupportMay-31-2014 12:36 PM PDT (9 years ago) Go to Blizzard forum post
Hi!

Getting fed up here with the game. I keep getting error "The application encountered an unexpected error" after few minutes gameplay :(

This has been going on now for few days after I installed Windows 7 fresh. I have tried different graphic card drivers (radeon) and updated sound card drivers. Also have tried lots of different graphic setting in game but this damn game still keeps on crashing!

HELP! What should I do?

Here is the crash report --> http://oi62.tinypic.com/2h6910p.jpg
Avatar of Omrakos
Omrakos
The application encountered an unexpected....(5)May-31-2014 1:26 PM PDT (9 years ago) Go to Blizzard forum post
bababooey,

Your submitted crash report looks related to your video drivers. Could you try uninstalling them completely and then reverting to an older release?

Uninstalling instructions

Catalyst 13.1 release

_________________________________________________________
I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos
The application encountered an unexpected....(8)May-31-2014 3:50 PM PDT (9 years ago) Go to Blizzard forum post
bababooey,

Did you uninstall the previous drivers and Catalyst Control Center before re-installing the drivers? The crashes you're getting are pointing to the ATI drivers still in a couple of cases and possibly your sound system (FMOD) in others. Re-installing the game may help if you haven't yet tried that.

May I ask why you re-installed Windows 7? Were you trying to resolve another issue? I see you have Service Pack 1 already but have you also run Windows Update to get all of the recommended fixed Microsoft recommends?

_________________________________________________________
I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
Feedback for Diablo Somepage