 | Computer crashes 5 min into Gameplay(1) | Category: Technical SupportMay-31-2014 8:04 AM PDT (9 years ago)  |
| I usually crash about 5 minutes after starting a game no matter what I am trying to do. I've tried turning down graphics settings but this didn't help. Here is my dxdiag file. System Information ------------------ Time of this report: 5/31/2014, 10:56:15 Machine name: MICHAEL-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144) Language: English (Regional Setting: English) System Manufacturer: Alienware System Model: Aurora BIOS: Default System BIOS Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz Memory: 12288MB RAM Available OS Memory: 12278MB RAM Page File: 3514MB used, 21041MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: ATI Radeon HD 5800 Series Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x6898) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_6898&SUBSYS_0B001002&REV_00 Display Memory: 4095 MB Dedicated Memory: 1008 MB Shared Memory: 3087 MB Current Mode: 1680 x 1050 (32 bit) (60Hz) Monitor Name: HP 2710 Series Wide LCD Monitor Monitor Model: HP 2710 Monitor Id: HWP2894 Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: HDMI Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1172 (English) Driver Version: 9.12.0.0 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 12/19/2012 16:08:04, 1151488 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-2BD8-11CF-2677-0A2BBEC2C535} Vendor ID: 0x1002 Device ID: 0x6898 SubSys ID: 0x0B001002 Revision ID: 0x0000 Driver Strong Name: oem69.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:9.12.0.0:pci\ven_1002&dev_6898 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: AMD HDMI Output (AMD High Definition Audio Device) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: AtihdW76.sys Driver Version: 7.12.0000.7712 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 11/6/2012 07:11:52, 96256 bytes Other Files: Driver Provider: Advanced Micro Devices HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_102802F7&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6039 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 2/2/2010 22:36:58, 2263584 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Microsoft® Digital Media Keyboard 3000 Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x045E, 0x0730 FF Driver: n/a Device Name: Microsoft® Digital Media Keyboard 3000 Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x045E, 0x0730 FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC52F FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC52F FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC52F FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x3A37 | Matching Device ID: usb\root_hub | Service: usbhub ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Microsoft Digital Media Keyboard 3000 (IntelliType Pro) | Vendor/Product ID: 0x045E, 0x0730 | Matching Device ID: hid\vid_045e&pid_0730&mi_00 | Service: kbdhid | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | + HID-compliant mouse | Vendor/Product ID: 0x046D, 0xC52F | Matching Device ID: hid_device_system_mouse | Service: mouhid | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 822.8 GB Total Space: 945.6 GB File System: NTFS Model: ST31000528AS Drive: D: Model: PLDS DVD+-RW DH-24ABS Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes -------------- System Devices -------------- Name: High Definition Audio Controller Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_02F71028&REV_00\3&11583659&0&D8 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34 Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_02F71028&REV_00\3&11583659&0&E8 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 9 - 3410 Device ID: PCI\VEN_8086&DEV_3410&SUBSYS_02F71028&REV_13\3&11583659&0&48 Driver: n/a Name: VIA 1394 OHCI Compliant Host Controller Device ID: PCI\VEN_1106&DEV_3403&SUBSYS_02F71028&REV_01\4&342A71D0&0&00E3 Driver: n/a Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_02F71028&REV_00\3&11583659&0&D7 Driver: n/a Name: Intel(R) ICH10 Family SMBus Controller - 3A30 Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_02F71028&REV_00\3&11583659&0&FB Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_02F71028&REV_13\3&11583659&0&38 Driver: n/a Name: Silicon Image SiI 3132 SATALink Controller Device ID: PCI\VEN_1095&DEV_3132&SUBSYS_02F71028&REV_01\4&24931170&0&00E4 Driver: n/a Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_02F71028&REV_00\3&11583659&0&EF Driver: n/a Name: Intel(R) ICH10R SATA AHCI Controller Device ID: PCI\VEN_8086&DEV_3A22&SUBSYS_02F71028&REV_00\3&11583659&0&FA Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_02F71028&REV_13\3&11583659&0&18 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_1002&DEV_AA50&SUBSYS_AA501002&REV_00\4&101B7E8&0&0118 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39 Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_02F71028&REV_00\3&11583659&0&D2 Driver: n/a Name: Intel(R) ICH10R LPC Interface Controller - 3A16 Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_02F71028&REV_00\3&11583659&0&F8 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408 Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_02F71028&REV_13\3&11583659&0&08 Driver: n/a Name: ATI Radeon HD 5800 Series Device ID: PCI\VEN_1002&DEV_6898&SUBSYS_0B001002&REV_00\4&101B7E8&0&0018 Driver: n/a Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48 Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_02F71028&REV_00\3&11583659&0&E4 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38 Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_02F71028&REV_00\3&11583659&0&D1 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438 Device ID: PCI\VEN_8086&DEV_3438&SUBSYS_00000000&REV_13\3&11583659&0&A3 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405 Device ID: PCI\VEN_8086&DEV_3405&SUBSYS_02F71028&REV_13\3&11583659&0&00 Driver: n/a Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46 Device ID: PCI\VEN_8086&DEV_3A46&SUBSYS_02F71028&REV_00\3&11583659&0&E3 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37 Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_02F71028&REV_00\3&11583659&0&D0 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_13\3&11583659&0&A0 Driver: n/a Name: Intel(R) 82801 PCI Bridge - 244E Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_02F71028&REV_90\3&11583659&0&F0 Driver: n/a Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42 Device ID: PCI\VEN_8086&DEV_3A42&SUBSYS_02F71028&REV_00\3&11583659&0&E1 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36 Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_02F71028&REV_00\3&11583659&0&EA Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423 Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_00000000&REV_13\3&11583659&0&A2 Driver: n/a Name: DW1525 (802.11n) WLAN PCIe Card Device ID: PCI\VEN_168C&DEV_002A&SUBSYS_0203168C&REV_01\4&246044E2&0&0038 Driver: n/a Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40 Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_02F71028&REV_00\3&11583659&0&E0 Driver: n/a Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35 Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_02F71028&REV_00\3&11583659&0&E9 Driver: n/a Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422 Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_13\3&11583659&0&A1 Driver: n/a Name: Broadcom NetLink (TM) Gigabit Ethernet Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_02F71028&REV_10\4&62990A5&0&00E1 Driver: n/a ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514 WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514 WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514 MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385 Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385 WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514 WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221 Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385 Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385 ATI Ticker,0x00200000,0,1,Ticker.ax, DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514 Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713 WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514 AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713 SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.05.0000.21219 ATI MPEG Video Decoder,0x00200000,1,2,atimpenc.dll,12.05.0000.21219 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528 Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514 SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713 MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll, DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514 Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514 ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21219 AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.05.0000.21219 ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713 Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528 Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835 Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713 Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713 ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21219 ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.05.0000.21219 VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514 MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll, File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514 iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514 iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514 ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.21219 WAV Dest,0x00000000,0,0,, DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835 MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll, Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835 AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713 RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll, Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18386 Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18386 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528 Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514 Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835 AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713 AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713 Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713 ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.21219 Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000 StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528 AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514 Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713 File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713 File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713 Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514 Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514 BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385 WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385 MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385 DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713 Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514 Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385 WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385 ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21219 IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713 PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713 GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713 CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713 CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713 MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713 PBDA CP Filters: PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528 PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528 PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713 Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713 WDM Streaming Capture Devices: ,0x00000000,0,0,, Realtek HD Audio Front Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 WDM Streaming Rendering Devices: AMD HD Audio HDMI out #0,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HDA HDMI Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514 Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514 BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708 Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708 PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708 XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708 WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Audio Renderers: AMD HDMI Output (AMD High Defin,0x00200000,1,0,quartz.dll,6.06.7601.17713 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713 DirectSound: AMD HDMI Output (AMD High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713 DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713 Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713 --------------- EVR Power Information --------------- Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0 | ||
 | Computer crashes 5 min into Gameplay(2) | May-31-2014 10:21 AM PDT (9 years ago) |
| Strider, I'm going to need to see some information about what you describe as a "crash". Posting your dxdiag info is fine and all but it doesn't show problems, it just shows your hardware config. All I can see there really is your video drivers are fairly old, but that's not usually a cause for an actual crash. Your D3Debug.txt file may help if the game is crashing. Could you post it please? It's located in the main Diablo III game folder. Edit out your account name first though as it may appear in a few places in the file. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Computer crashes 5 min into Gameplay(4) | May-31-2014 11:00 AM PDT (9 years ago) |
| Strider, The way the log file ends suddenly would indicate a hardware issue to me most likely but it could also be software, resulting in the crash or freeze you see. There's really nothing to go on here though as far as where to start troubleshooting. It's a crash symptom a lot of people have reported but the problem is the same, nothing to go on. A reproducible-on-demand issue is easy to get to the bottom of, but one that just occurs randomly for no apparent reason is not. If you consistently experience it 5 or so minutes into gameplay, that's close to being reproducible. At least you can make a change and test to see if helped without waiting all day or longer. As so many are reporting it, I'd tend to go with software right now more than hardware. To start, try booting in selective startup and playing like that for a little while and see if it happens again. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
