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saltybeard #1137
NON STOP DISCONNECTS(1)Category: Technical SupportMay-26-2014 1:20 PM PDT (9 years ago) Go to Blizzard forum post
I have tried absolutely every work-around, fix, suggestion, everything. The problem persists and its not on my end. WHAT IS GOING ON BLIZZARD??? This is getting ridiculous.
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Dankorii
NON STOP DISCONNECTS(2)May-26-2014 1:55 PM PDT (9 years ago) Go to Blizzard forum post
saltybeard,

Let's try running a pathping of your connection to see what that shows us. For the most accurate results, try running the pathping when the connection issue that you are experiencing is at its worst.

Here's a support article that will help with that: Running A Pathping Test

Once you have the pathping, go ahead and post it into your next reply.

***The pathping report is two parts. Once you get to where it says, "Computing statistics for X amount of seconds, you will want to wait about 10 minutes before the second part of the report is complete.***
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Dankorii
NON STOP DISCONNECTS(4)May-26-2014 4:59 PM PDT (9 years ago) Go to Blizzard forum post
saltybeard

2 15ms 2/ 100 = 2% 2/ 100 = 2% cpe-76-174-240-1.socal.res.rr.com [76.174.240.1]


7 18ms 1/ 100 = 1% 1/ 100 = 1% 107.14.17.250


9 47ms 1/ 100 = 1% 1/ 100 = 1% 66.110.59.42


It looks like there are a few hops where your connection is losing some data. Hop 2 is the first one, and that is part of your ISP's local network. Hop 7 is the next hop where data loss occurs and that is also part of your ISP's network. The hop 9, which is part of Tata Communications, is the third hop showing some possible issues. I recommend contacting your ISP to have them look into these issues.
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