| Game Crash and Black Screen(1) | Category: Technical SupportMay-27-2014 10:41 AM PDT (9 years ago) ![]() | |
| The game keeps on crashing after 10 minutes or so. I can't seem to find what the problem is. I tried running diablo 3 only and it still crashes. And the first time I tried to run the game it was all black. I looked around the forums and found a solution. Play the game on window mode, is there another way to fix this? I mean to play the game in fullscreen. My laptop specifications OS: Windows 8.1 64-bit Brand: Acer Processor: Intel Core i3-4000M CPU 2.4Ghz(4 CPUs) RAM: 8192MB Display: Intel HD Graphics 4600 Render: NVIDIA GeForce 820M 4GB Screen Size: 1600x900 Thanks | ||
| Game Crash and Black Screen(2) | May-27-2014 11:32 AM PDT (9 years ago) ![]() | |
| JanSze, Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. Can you also post your D3Debug.txt file? It's located in the main Diablo III game folder. Edit out your account name first though as it may appear in a few places in the file. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
