 | Crashing since RoS - Requires PC Restart(1) | Category: Technical SupportMay-23-2014 3:59 PM PDT (9 years ago)  |
| I've been crashing out of D3 since RoS was released and I've tried to do everything I can to prevent this from happening but to no avail. It's extra difficult since I don't know what's causing the crashes - there doesn't seem to be any discernible pattern. I've crashed in rifts, out of rifts, in town or on the battlefield. I've lowered my graphical settings to the lowest possible and I still crash. Since that doesn't seem to fix the issue, I've turned everything back up. The only pattern is that it's the same type of crash. My screen goes black and I hear a 'BZZT' sound. I usually run voice chat over Dolby Axon, and it remains running even after the crash, (I can still chat with my friends). I have to force a restart on my PC after this. Blizzard Support: I've included my dxdiag text file for your convenience. Hope it can shed some light into the issue. --- ------------------ System Information ------------------ Time of this report: 5/23/2014, 18:51:09 Machine name: DC-DESKTOP Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144) Language: English (Regional Setting: English) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. BIOS: BIOS Date: 04/08/11 21:34:15 Ver: 04.06.04 Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz Memory: 16384MB RAM Available OS Memory: 16366MB RAM Page File: 4110MB used, 28621MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce GTX 285 Manufacturer: NVIDIA Chip type: GeForce GTX 285 DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_05E3&SUBSYS_11863842&REV_A1 Display Memory: 4067 MB Dedicated Memory: 2019 MB Shared Memory: 2047 MB Current Mode: 1920 x 1080 (32 bit) (59Hz) Monitor Name: Generic PnP Monitor Monitor Model: SyncMaster Monitor Id: SAM05EC Native Mode: 1920 x 1080(p) (59.934Hz) Output Type: DVI Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um Driver File Version: 9.18.0013.3523 (English) Driver Version: 9.18.13.3523 DDI Version: 10 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 3/4/2014 10:35:23, 17755424 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71E3E-46A3-11CF-3156-8B311CC2C435} Vendor ID: 0x10DE Device ID: 0x05E3 SubSys ID: 0x11863842 Revision ID: 0x00A1 Driver Strong Name: oem69.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section002:9.18.13.3523:pci\ven_10de&dev_05e3 Rank Of Driver: 00E02001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18490892&REV_1003 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6299 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 1/25/2011 21:54:04, 2727912 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Headset Earphone (Microsoft LifeChat LX-3000 ) Default Sound Playback: No Default Voice Playback: No Hardware ID: USB\VID_045E&PID_070F&REV_0100&MI_00 Manufacturer ID: 65535 Product ID: 65535 Type: WDM Driver Name: USBAUDIO.sys Driver Version: 6.01.7601.18208 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 7/12/2013 06:40:58, 109824 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18490892&REV_1003 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6299 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 1/25/2011 21:54:04, 2727912 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Microphone (HD Webcam C310) Default Sound Capture: Yes Default Voice Capture: No Driver Name: USBAUDIO.sys Driver Version: 6.01.7601.18208 (English) Driver Attributes: Final Retail Date and Size: 7/12/2013 06:40:58, 109824 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Headset Microphone (Microsoft LifeChat LX-3000 ) Default Sound Capture: No Default Voice Capture: No Driver Name: USBAUDIO.sys Driver Version: 6.01.7601.18208 (English) Driver Attributes: Final Retail Date and Size: 7/12/2013 06:40:58, 109824 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Stereo Mix (Realtek High Definition Audio) Default Sound Capture: No Default Voice Capture: Yes Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.6299 (English) Driver Attributes: Final Retail Date and Size: 1/25/2011 21:54:04, 2727912 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Comfort Curve Keyboard 2000 Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x045E, 0x00DD FF Driver: n/a Device Name: Controller (XBOX 360 For Windows) Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x045E, 0x028E FF Driver: n/a Device Name: Microsoft LifeChat LX-3000 Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x045E, 0x070F FF Driver: n/a Device Name: Wacom Virtual Hid Driver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x056A, 0x1001 FF Driver: n/a Device Name: Wacom Virtual Hid Driver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x056A, 0x1001 FF Driver: n/a Device Name: Wacom Virtual Hid Driver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x056A, 0x1001 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x1C2D | Matching Device ID: usb\root_hub20 | Service: usbhub | +-+ Generic USB Hub | | Vendor/Product ID: 0x8087, 0x0024 | | Location: Port_#0001.Hub_#0001 | | Matching Device ID: usb\class_09 | | Service: usbhub ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Microsoft USB Comfort Curve Keyboard 2000 (IntelliType Pro) | Vendor/Product ID: 0x045E, 0x00DD | Matching Device ID: hid\vid_045e&pid_00dd&mi_00 | Service: kbdhid | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | + Microsoft USB IntelliMouse Optical (IntelliPoint) | Vendor/Product ID: 0x045E, 0x0039 | Matching Device ID: hid\vid_045e&pid_0039 | Upper Filters: Point64 | Service: mouhid | + Wacom Mouse | Matching Device ID: hid\wacomvirtualhid&col03 | Upper Filters: wacommousefilter | Service: mouhid | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 67.6 GB Total Space: 953.8 GB File System: NTFS Model: ST31000524AS ATA Device Drive: E: Free Space: 0.1 GB Total Space: 0.1 GB File System: NTFS Model: ST3750528AS ATA Device Drive: F: Free Space: 434.9 GB Total Space: 703.4 GB File System: NTFS Model: ST3750528AS ATA Device Drive: G: Free Space: 1.4 GB Total Space: 11.8 GB File System: NTFS Model: ST3750528AS ATA Device Drive: H: Model: DTSOFT Virtual CdRom Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes Drive: D: Model: ATAPI iHAS124 B ATA Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes -------------- System Devices -------------- Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 7 - 1C1C Device ID: PCI\VEN_8086&DEV_1C1C&SUBSYS_1C1C1849&REV_B5\3&11583659&1&E6 Driver: n/a Name: Intel(R) P67 Express Chipset Family LPC Interface Controller - 1C46 Device ID: PCI\VEN_8086&DEV_1C46&SUBSYS_1C461849&REV_05\3&11583659&1&F8 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10 Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_1C101849&REV_B5\3&11583659&1&E0 Driver: n/a Name: Intel(R) Management Engine Interface Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_1C3A1849&REV_04\3&11583659&1&B0 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C02 Device ID: PCI\VEN_8086&DEV_1C02&SUBSYS_1C021849&REV_05\3&11583659&1&FA Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_1C2D1849&REV_05\3&11583659&1&D0 Driver: n/a Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101 Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_01011849&REV_09\3&11583659&1&08 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26 Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_1C261849&REV_05\3&11583659&1&E8 Driver: n/a Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0100 Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_01001849&REV_09\3&11583659&1&00 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_1C221849&REV_05\3&11583659&1&FB Driver: n/a Name: Etron USB 3.0 Extensible Host Controller Device ID: PCI\VEN_1B6F&DEV_7023&SUBSYS_70231849&REV_01\4&388FE668&0&00E7 Driver: n/a Name: NVIDIA GeForce GTX 285 Device ID: PCI\VEN_10DE&DEV_05E3&SUBSYS_11863842&REV_A1\4&2C1681E9&0&0008 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_08921849&REV_05\3&11583659&1&D8 Driver: n/a Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller Device ID: PCI\VEN_1969&DEV_1083&SUBSYS_10831849&REV_C0\4&3058F7DF&0&00E6 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1E Device ID: PCI\VEN_8086&DEV_1C1E&SUBSYS_1C1E1849&REV_B5\3&11583659&1&E7 Driver: n/a ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514 WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514 WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514 MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385 Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385 WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514 WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221 Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385 Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385 WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709 Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709 WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709 WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709 WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709 WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8081.0709 WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709 DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514 Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713 WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514 AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713 SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713 DivX for Blizzard Decoder Filter,0x00800000,1,1,blizzard.ax,5.00.0002.0000 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528 Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514 SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713 DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514 Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514 ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713 Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528 Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713 Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713 Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713 File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709 VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514 File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514 iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514 iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514 DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713 Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713 AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713 RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll, Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18386 Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18386 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528 Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514 Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713 AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713 AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713 Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713 Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000 StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528 AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514 Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713 File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713 File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713 Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514 Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514 BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385 WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385 MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385 DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713 Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514 Logitech Video (I420),0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514 VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514 VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514 Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385 WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385 IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713 PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713 GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713 Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713 CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713 CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713 MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713 Audio Capture Sources: Microphone (HD Webcam C310),0x00200000,0,0,qcap.dll,6.06.7601.17514 Headset Microphone (Microsoft L,0x00200000,0,0,qcap.dll,6.06.7601.17514 Stereo Mix (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514 PBDA CP Filters: PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528 PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528 PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713 Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713 WDM Streaming Capture Devices: Realtek HD Audio Front Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Microsoft LifeChat LX-3000 ,0x00200000,2,2,ksproxy.ax,6.01.7601.17514 Logitech HD Webcam C310,0x00200000,2,2,ksproxy.ax,6.01.7601.17514 HD Webcam C310,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 WDM Streaming Rendering Devices: Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Microsoft LifeChat LX-3000 ,0x00200000,2,2,ksproxy.ax,6.01.7601.17514 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514 Video Capture Sources: Logitech HD Webcam C310,0x00200000,2,2,ksproxy.ax,6.01.7601.17514 Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514 BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708 Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708 PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708 XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708 WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Audio Renderers: Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713 DirectSound: Headset Earphone (Microsoft LifeChat LX-3000 ),0x00200000,1,0,quartz.dll,6.06.7601.17713 DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713 DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713 Headset Earphone (Microsoft Lif,0x00200000,1,0,quartz.dll,6.06.7601.17713 Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713 --------------- EVR Power Information --------------- Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0 | ||
 | Crashing since RoS - Requires PC Restart(2) | May-23-2014 4:45 PM PDT (9 years ago) |
| derelick, Could you download and run HWMonitor from: http://www.cpuid.com/downloads/hwmonitor/1.24-setup.exe ? It's a utility that will tell us the temperature your cpu (processor) and gpu (video card) are at while playing. After starting HWMonitor, start the game and let it run several minutes. Then exit or alt-tab out and see what the highest temperature is that was reached for both the cpu and gpu. You can just read the values from the screen, there's no need to paste a log file. Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Crashing since RoS - Requires PC Restart(4) | May-23-2014 4:56 PM PDT (9 years ago) |
| derelick , Thanks, temps look fine. Did you happen to edit the prefs file yourself before and set the HardwareClass to 1 or is that what was automatically determined? You might try disabling the fps limiting you're doing in-game. An easy way to do that is just to edit the prefs file (when the game isn't running). Change these lines LimitForegroundFPS "1" LimitBackgroundFPS "1" to LimitForegroundFPS "0" LimitBackgroundFPS "0" _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Crashing since RoS - Requires PC Restart(6) | May-23-2014 5:13 PM PDT (9 years ago) |
| derelick, A setting of 1 is ok to use for troubleshooting like this. It basically limits the graphic features the game will use for performance purposes so some of the "eye candy" will be missing. I was going to suggest this setting too, for now. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
