 | Problems loading games STILL going on!(1) | Category: Technical SupportMay-20-2014 10:44 AM PDT (9 years ago)  |
| I have posted about this many times since the expansion was released with no response. Have read about others having the same problem. Every 3-4 games I get stuck on the loading screen when starting a fresh game. This makes it impossible to farm or join quick public games. I read that this was related to fullscreen mode and I switched to windowed fullscreen. It does, in fact, reduce the amount of times this happens... maybe every 7-8 games or so... but still a major problem. This is WORSE since today's maintenance. Seems to be happening about every other game. I have dealt with this problem for some time now and would really appreciate a fix or response. Thanks. | ||
 | Problems loading games STILL going on!(4) | May-22-2014 11:26 AM PDT (9 years ago) |
| Drybonz, How do you recover from it when it happens? What kind of internet connection do you use? Is it wireless? Can you post your D3Debug.txt file right after it happens the next time? Perhaps it will provide a clue as to where it's stopping. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Problems loading games STILL going on!(7) | May-22-2014 12:15 PM PDT (9 years ago) |
| Drybonz, Can you post your D3Debug.txt file right after it happens the next time? Perhaps it will provide a clue as to where it's stopping. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Problems loading games STILL going on!(9) | May-22-2014 12:32 PM PDT (9 years ago) |
| Drybonz, You can post it here. Before doing so, edit out your account name (email address) as it may be appearing in the file in a few places. That's the only personal info it contains. The rest is a timeline log of the game loading and running. I can also grab most of the hardware info I need to see from the file. If you really don't want to post it here, I understand. You can send it to me at Omrakos.Support@Blizzard.com _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Problems loading games STILL going on!(11) | May-22-2014 1:19 PM PDT (9 years ago) |
| Drybonz, The file you sent shows a normal shutdown at the end so it's not helping or the file wasn't sent immediately after the problem occurred. The one thing I might suggest initially is to temporarily leave your clan/guild and see if the symptom continues or not. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
