Avatar of PeterPan #2318
PeterPan #2318
No ingame sound(2)(1)Category: Technical SupportNovember-21-2014 10:46 AM PST (8 years ago) Go to Blizzard forum post
So the last thread i got no responses anymore so im trying again, My ingame sounds dont work, what im trying to say is that there is no sound at all, nothing. I tried restarting my computer multiple times running every driver update nothing helps. I got sound in every other game except Diablo 3...
I've got all the sound on, the music, effects, dialogues but still there is no sound.

When i started digging inside the D3debug file i found this.

Selecting driver 0 (Headset Earphone (Razer Kraken 7.1))
2014.11.19 22:24:31.091927700 Speaker Mode: 7.1
2014.11.19 22:24:31.093613700 Initializing sound with 64 channels
2014.11.19 22:24:31.100263200 FMOD Error during 'FMOD_System_Init': Soundcard does not support the minimum features needed for this soundsystem (16bit stereo output).
2014.11.19 22:24:31.102382700 FMOD Memory - total: 178257920
2014.11.19 22:24:31.104148700 FMOD Memory - allocated: 26272, - max allocated: 68792
2014.11.19 22:24:31.105875200 Sound subsystem failed to initialize!
2014.11.19 22:24:31.107960200 GameDisposeGames()
2014.11.19 22:24:31.109684200 STARTING Menu

welp i tried to google that FMOD error and nothing comes up, so i hope you guys can help me with this.
Avatar of Omrakos
Omrakos
No ingame sound(2)(2)November-21-2014 11:28 AM PST (8 years ago) Go to Blizzard forum post
PeterPan

Selecting driver 0 (Headset Earphone (Razer Kraken 7.1))
2014.11.19 22:24:31.091927700 Speaker Mode: 7.1
2014.11.19 22:24:31.093613700 Initializing sound with 64 channels
2014.11.19 22:24:31.100263200 FMOD Error during 'FMOD_System_Init': Soundcard does not support the minimum features needed for this soundsystem (16bit stereo output).
2014.11.19 22:24:31.105875200 Sound subsystem failed to initialize!


You can try a few things.

Do you have regular speakers you can set to be the Windows Default Device instead of your Razer headset?

Can you set the speaker mode to stereo instead of 7.1?

Lower the number of Sound Channels to 32 or even 16.

Check with Razer to see if they have any updates for their software or drivers for your headset model.

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