Avatar of Darkflaw #1167
Darkflaw #1167
Trouble accessing old Diablo 3 account(1)Category: Technical SupportNovember-11-2014 3:32 PM PST (8 years ago) Go to Blizzard forum post
I haven't been on battle.net in a year or so, but i recently started playing WoW again. My account shows I have purchased Diablo 3, but when I download the Diablo 3 client and log in my battle.net account, it's only letting me play the starter addition and none of my old characters are on the account. I no longer have my hard copy of Diablo 3 being I purchased it the day it was released, so I don't have a "game-key" to enter for the full version upgrade. I definitely put a lot of hours into my old characters, it would be nice to have them back. If not its not a big deal, but I do want to play the full version since I purchased it. Please help
Avatar of Omrakos
Omrakos
Trouble accessing old Diablo 3 account(2)November-11-2014 5:05 PM PST (8 years ago) Go to Blizzard forum post
Darkflaw,

You used a different Battle.net account originally for Diablo III than the one you're posting with now. It's a Hotmail account beginning with an "O" and ending with a "y".

Also, in case you didn't realize it, you've posted in the European region's Technical Support forum, though you have a US Battle.net account and play in the US exclusively.

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