 | Bought Expansion, Code only errors(1) | Category: Technical SupportOctober-30-2014 12:16 PM PDT (8 years ago)  |
| Ok, so I bought the digital expansion for Diablo, and got the key for getting the download. However, I keep getting an error that says the code couldn't be redeemed. At first I thought it may have been a bad key, but it didn't give the message that the code had already been redeemed, so is there something up that is causing the keys to not process? I already have the full game of Diablo, not a trail account, so I've ruled that one out. | ||
 | Bought Expansion, Code only errors(2) | October-30-2014 12:47 PM PDT (8 years ago) |
| Zeratos, A "bad" key won't give a message that's it's been claimed. Only a claimed key would do that. A key that wasn't legitimate or entered incorrectly would give the kind of message you're describing. Did you buy the key separately from someone or was it included in a physical copy of the game? I don't see that it was ordered from us on your Battle.net account. Also, I'm curious as to why you're posting in the EU Technical Support forum when you have a US account and play from the US? _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
