Avatar of Kijubei #2236
Kijubei #2236
BSOD 0xa0000001 caused by atikmdag.sys(1)Category: Technical SupportApril-13-2014 7:44 AM PDT (9 years ago) Go to Blizzard forum post
Hi,

I'm getting BSOD since I play D3 again. I'm using a AMD Radeon HD 7800 and the driver file for my card causes the BSOD but after trying like 6 different driver versions I don't know what to do anymore. The BSOD only occurs in D3 other games work fine. Seems to happen more frequent when I play with bigger groups (>2).

If you need more detailed information or now the cause / solution of this, pls reply.
Avatar of Omrakos
Omrakos
BSOD 0xa0000001 caused by atikmdag.sys(4)April-30-2014 11:26 AM PDT (9 years ago) Go to Blizzard forum post
TvedE,

Have you ever received an error code by the game? It would be a long string of letters/numbers (32 chars) separated by dashes. With that information, I could look it up to see if it's anything we've seen reports for. Other than that, I need to see whatever error information you've collected. Your current dxdiag info would also be helpful along with a list of whatever steps you've tried so far to resolve the crashing.

nor the various drivers ( whenever it is the current beta or the supplied driver by windows update)


Neither driver mentioned here should be used. Try using AMD's latest WHQL release directly obtained from AMD.

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