Avatar of Gunther #231
Gunther #231
Character can move but does not interact.(1)Category: Technical SupportApril-14-2014 6:59 PM PDT (9 years ago) Go to Blizzard forum post
The game loads but the character cannot interact with anything. Some of map is gone and I cannot exit the game. Sometimes it works but it usually doesn't. I had no problems with Diablo 3. Just seems to be with Reaper of Souls. Any suggestions? Thanks
Avatar of Dankorii
Dankorii
Character can move but does not interact.(2)April-14-2014 7:57 PM PDT (9 years ago) Go to Blizzard forum post
Gunther,

It sounds like you may be experiencing some connection issues. Are you using a wireless connection? If you are, try using a wired connection if possible to see if there is any improvement.

If the issue persists, let's try power cycling the connection.

Here's a support article with steps on how to do that:

Resetting Network Devices

If that doesn't work try flushing the DNS.

Let me know what happens.
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Avatar of Dankorii
Dankorii
Character can move but does not interact.(4)April-15-2014 12:35 PM PDT (9 years ago) Go to Blizzard forum post
Gunther,

You're welcome, please feel free to post again if you have any other questions or problems.
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