Avatar of Substandard
Substandard
Error 14008(1)Category: Technical SupportApril-22-2014 1:44 AM PDT (9 years ago) Go to Blizzard forum post
So I can no longer log into diablo 3 (about 90% of the time) and cannot log into battle.net at all. yet i can get into WoW with no problems at all.

Here is a list of the d3debug info on the attempt logins. Any help would be great!

2014.04.22 01:36:12.870913400 de activate app 1 iconic 1
2014.04.22 01:36:13.009737800 ACTIVATE APP 1 iconic 0
2014.04.22 01:36:13.015655800 TestCoopLevel - D3DERR_DEVICENOTRESET
2014.04.22 01:36:13.035503100 Reset() Attempt started - soft reset!
2014.04.22 01:36:13.159176100 Est. Available Texture Memory = 4079 MB
2014.04.22 01:36:13.164606100 DeviceReset() succeeded!
2014.04.22 01:36:13.169900400 Setting depth texture, fmt = 36
2014.04.22 01:36:13.176234800 PostFXGfxInit() success
2014.04.22 01:36:13.181296800 SubObjectGfxInit() 1
2014.04.22 01:36:13.622272800 TestCoopLevel - S_OK
2014.04.22 01:36:17.484532100 ===== Battle.net Platform : Connect =====
2014.04.22 01:36:17.489929100 ===== Battle.net Platform : Connect =====
2014.04.22 01:36:17.494743400 ===== Battle.net Platform : calling Interface.Connect to Bnet us.actual.battle.net:1119 =====
2014.04.22 01:36:17.683102100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Authentication_Internal code=0
2014.04.22 01:36:17.688364800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Challenge_Internal code=0
2014.04.22 01:36:17.693161400 >>> Platform::OnConnected_Internal code=0 connId=3 address=us.actual.battle.net port=1119
2014.04.22 01:36:17.697965100 ===== Battle.net Platform : Connected to Battle.net =====
2014.04.22 01:36:17.702908800 ===== Battle.net Platform : Authentication.Logon =====
2014.04.22 01:36:17.756843800 >>> BnetService::Authentication::LogonCallback code=0
2014.04.22 01:36:17.867446100 >>> Logon Queue: 0 or less time remaining: endTime=1398155706s 435261mu now=1398155724s 314599mu
2014.04.22 01:36:17.872701800 >>> AuthenticationListener::OnUpdate code=0
2014.04.22 01:36:18.107071100 >>> AuthenticationListener::OnModuleMessage name=RequestPassword
2014.04.22 01:36:18.112437800 >>> BnetService::Authentication_OnModuleMessage name=RequestPassword
2014.04.22 01:36:18.402020400 >>> AuthenticationListener::OnFinish code=500 battleTag=
2014.04.22 01:36:18.407421800 >>> ((no hero selected)) OnlineService::BnetService::Logout
2014.04.22 01:36:18.412486800 >>> ---------------- ModalNotificationManager::SetOkNotification: There was a problem logging in. (Code 14008)
2014.04.22 01:36:18.418053100 >>> Battle.net InterfaceListener::OnDisconnected code=500 connId=3
2014.04.22 01:36:18.422943100 >>> Platform::OnDisconnected_Internal connId=3
2014.04.22 01:36:18.427809400 >>> (no hero selected) ===== Battle.net Disconnected logoutRequested=yes =====
2014.04.22 01:36:18.432652400 ===== BnetCommon::Platform::Disconnect connectionState=0 =====
2014.04.22 01:36:18.437503800 >>> (no hero selected) ===== Battle.net Logged Out =====
2014.04.22 01:36:18.442584400 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Authentication_Internal code=9
2014.04.22 01:36:18.447432100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Presence_Internal code=9
2014.04.22 01:36:18.452282400 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Friends_Internal code=9
2014.04.22 01:36:18.457178100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Party_Internal code=9
2014.04.22 01:36:18.462041400 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Chat_Internal code=9
2014.04.22 01:36:18.466897400 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Whisper_Internal code=9
2014.04.22 01:36:18.471768800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_UserManager_Internal code=9
2014.04.22 01:36:18.476657800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Resources_Internal code=9
2014.04.22 01:36:18.481538400 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Games_Internal code=9
2014.04.22 01:36:18.486420400 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Exchange_Internal code=9
2014.04.22 01:36:18.491341400 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Search_Internal code=9
2014.04.22 01:36:18.496290100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Achievements_Internal code=9
2014.04.22 01:36:18.501266800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_ProfanityFilter_Internal code=9
2014.04.22 01:36:18.506289100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Report_Internal code=9
2014.04.22 01:36:18.511373100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Broadcast_Internal code=9
2014.04.22 01:36:18.516427800 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Notification_Internal code=9
2014.04.22 01:36:18.521537800 >>> (no hero selected) OnlineService::BnetService::LogoutSynchronously
2014.04.22 01:36:18.526657800 ===== BnetCommon::Platform::Disconnect connectionState=0 =====
2014.04.22 01:36:21.665767400 de activate app 0 iconic 0
2014.04.22 01:36:21.803340400 TestCoopLevel - D3DERR_DEVICELOST
Avatar of Omrakos
Omrakos
Error 14008(16)January-15-2016 11:17 AM PST (7 years ago) Go to Blizzard forum post
I need a complete D3Debug.txt file from one of you in order to start troubleshooting please.

______________________________________________________________
I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos
Error 14008(22)January-18-2016 12:37 PM PST (7 years ago) Go to Blizzard forum post
Frank,

The developers are still looking into the 14008 issue and what may be causing it. I'm sorry, but there aren't any workarounds that I know of.

______________________________________________________________
I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Feedback for Diablo Somepage