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Kynadorm
Connectivity issue/high ping spikes(1)Category: Technical SupportApril-16-2014 5:37 PM PDT (9 years ago) Go to Blizzard forum post
so ive been getting high ping on na, but its only on diablo. Not WoW / LoL /minecraft/etc. i put in a ticket a few weeks ago but little to no help. I am the one having the issue in the house. The other computer has no issue what so ever. It started around when 2.0 came out. (isp is charter[30 down & 10 up])
Blizz CS Araxom has been helping me with this issue via reddit pms(told me to make a post here)
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Omrakos
Connectivity issue/high ping spikes(2)April-16-2014 6:06 PM PDT (9 years ago) Go to Blizzard forum post
Kynadorm,

If another computer in your household presumably sharing the same internet connection is working fine, we should be able to safely rule out the connection.

Could I get you to provide a description of how the two computers are connected locally now? For example, are they both wired or wireless to the router or are they different?

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Omrakos
Connectivity issue/high ping spikes(12)April-18-2014 12:41 PM PDT (9 years ago) Go to Blizzard forum post
Kynadorm,

Could you please post traces from both computers identifying which works and which doesn't?

We need to see if there's a difference between the two anywhere and if so, determine why.

_________________________________________________________
I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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