| RoS(1) | Category: Technical SupportApril-12-2014 9:22 AM PDT (9 years ago) ![]() | |
| I bought the digital copy of RoS, downloaded the game installer and beta that was provided. I can't play any of my characters - pre-RoS - and I can still go no further than the Skeleton King on the character I created through the RoS upgrade prompt screen that it auto opened. Every time I try to log in to the D3: RoS PTR, I get an error saying the server is under maintenance (Code 33). And when I go into D3: America, which opens that upgrade screen is, it won't let me create a crusader without upgrading (which I've already done! >.<) I understand that there is a hold on the account with digital copies, but I'm concerned that I just spent $$ on a damn beta that doesn't work. So is it just that I have to wait the complete 72 hours before it recognizes I bought the game, or is it something else? I tried rebooting the modem to no affect. | ||
| RoS(6) | November-7-2014 1:27 PM PST (8 years ago) ![]() | |
| Jin, Your account looks correct. You just added the expansion a little while ago so it may just not have had time yet to update. I issued a reset to the account too so if you would, give it another try please. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
