 | Game freezes and locks up. -Nvidia GTX 560 TI(1) | Category: Technical SupportApril-10-2014 6:23 PM PDT (9 years ago)  |
| OK. This is driving me absolutely nuts. It is completey random. I can go 4 hours, no freezing. Or twenty minutes in it will freeze, I'll reboot and it freezes 20 minutes later. What happens is the game/pc completely locks up and the audio just goes distorted and I have to hard power off. This has happened since I've owned the game. Only happens in Diablo III. NEVER locks up anywhere else. I have upgraded video drivers 5x. PC is 8GB RAM Nvidia GTX 560 TI card. Debating installing a new card but I don't even know if it will fix it. The 560 Ti is a great card. Appreciate any help anyone can give, really ruining my gaming experience. | ||
 | Game freezes and locks up. -Nvidia GTX 560 TI(2) | April-10-2014 6:29 PM PDT (9 years ago) |
| Arnold, Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Game freezes and locks up. -Nvidia GTX 560 TI(6) | April-10-2014 8:23 PM PDT (9 years ago) |
| Deathrot, Let's try a different video driver to see if that helps. Uninstall the current driver by using a program called Driver Fusion. This program will ensure that all previous driver files are completely removed. Here's a link to the Driver Fusion download. Once there, click on the "Download From Treexy" button to download the free trial. ***Don't download the Premium version.*** 1. Run Driver Fusion. 2. Click on "Display" and select "Nvidia". 3. Click on "Delete". 4. You will be asked if you are sure if you want to delete the entries, click on "Yes". 5. Driver Fusion will do it's job, but you may see a message saying that some entries could not be deleted, and it will then ask if you would like to take a look at premium benefits, click on "No". 6. Restart when asked do so. 7. Repeat the same steps for "PhysX" instead of "Display". Once those two are completely removed, go ahead and install the suggested driver. Here's a link for the new driver download: http://www.nvidia.com/download/driverResults.aspx/73218/en-us When you are going to install the driver I would like for you to select Custom Install > Graphic Driver only. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Game freezes and locks up. -Nvidia GTX 560 TI(18) | April-14-2014 2:06 PM PDT (9 years ago) |
| Arnold, Let's try a different video driver to see if that helps. Uninstall the current driver by using a program called Driver Fusion. This program will ensure that all previous driver files are completely removed. Here's a link to the Driver Fusion download. Once there, click on the "Download From Treexy" button to download the free trial. ***Don't download the Premium version.*** 1. Run Driver Fusion. 2. Click on "Display" and select "Nvidia". 3. Click on "Delete". 4. You will be asked if you are sure if you want to delete the entries, click on "Yes". 5. Driver Fusion will do it's job, but you may see a message saying that some entries could not be deleted, and it will then ask if you would like to take a look at premium benefits, click on "No". 6. Restart when asked do so. 7. Repeat the same steps for "PhysX" instead of "Display". Once those two are completely removed, go ahead and install the suggested driver. Here's a link for the new driver download: http://www.nvidia.com/download/driverResults.aspx/73218/en-us When you are going to install the driver I would like for you to select Custom Install > Graphic Driver only. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
