Avatar of Zeus #1906
Zeus #1906
Windows 8.1 loading problem(1)Category: Technical SupportApril-10-2014 4:04 PM PDT (9 years ago) Go to Blizzard forum post
Just got a new CPU that has windows 8.1. Downloaded game and can hear it running in the background but I just get a dark screen and am not able to see anything

Any help would be greatly appreciated
Avatar of Omrakos
Omrakos
Windows 8.1 loading problem(2)April-10-2014 4:09 PM PDT (9 years ago) Go to Blizzard forum post
Zeus,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

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