 | People getting disconnected from servers(1) | Category: Technical SupportApril-9-2014 10:57 AM PDT (9 years ago)  |
| Just making another thread so it gets seen. Many players are getting randomly disconnected from the servers, happening every 10-30 minutes. Thanks. | ||
 | People getting disconnected from servers(6) | April-9-2014 11:11 AM PDT (9 years ago) |
| We're looking into the reports. Our Network Admins are looking for a cause but so far, nothing has turned up yet as far as I know. _________________________________________________________ I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| People getting disconnected from servers(19) | April-9-2014 11:29 AM PDT (9 years ago) |
| Were any you who are disconnecting in a group recently that was dissolved when the leader left? _________________________________________________________ I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| People getting disconnected from servers(64) | April-9-2014 12:30 PM PDT (9 years ago) |
| Could I get someone experiencing this to post their D3Debug.txt just after it happens the next time? I don't need a lot of them so if you already see someone's posted one, please don't add another. The file is located in the main Diablo III game folder. Your account name may be appearing in several places so please check and edit it out accordingly before posting. _________________________________________________________ I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
 | People getting disconnected from servers(470) | April-10-2014 10:44 AM PDT (9 years ago) |
| Taken from Araxom on the sticky post in General: http://us.battle.net/d3/en/forum/topic/12472447260 [UPDATE 4/10 10:30am PDT] - Although today's maintenance appeared to improve the situation for many players, we are still seeing some disconnection reports come through. We are continuing to investigate this. | ||
| People getting disconnected from servers(628) | April-14-2014 11:32 AM PDT (9 years ago) |
| The network admins haven't found a direct cause yet for some people getting disconnected unfortunately. They're still monitoring the situation. One other possible workaround you might try if you're having the disconnects is to delete the following folders inside the Diablo III game folder. Diablo III\Data_D3\PC\MPQs\Cache\ Diablo III\Data_D3\PC\MPQs\enUS\ (this may have a different name based on your language and region) Users report being able to play multiple rifts without disconnecting whereas they could not before deleting the folders. _________________________________________________________ I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
