 | pc crashes clicdiablo 3 icon/clock interrupt(1) | Category: Technical SupportApril-8-2014 2:54 PM PDT (9 years ago)  |
| my pc crashes when I click on Diablo 3 icon or battle.net app. I get the following message with blue screen. BSOD a clock interrupt was not received on a secondary processor stop code 0x00000101 (0x0000000000000031, 0000000000000000, 0xFFFFF880009C0180, 0X0000000000000001) Please anyone, blizzard or player, show me how to fix this issue. ------------------ Time of this report: 4/5/2014, 17:17:13 Machine name: CHRIS-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030) Language: English (Regional Setting: English) System Manufacturer: n/a System Model: n/a BIOS: ASUS P8P67-M PRO <REV 3.0> LGA 1155 SATA 6Gbps and USB 3.0 Supported Intel P67 DDR3 2200 Micro ATX Motherboard Gigabyte GeForce GTX 560 Ti 1 GB GDDR5 PCI Express 2.0 DVI-I x 2 / Mini-HDMI SLI Ready Graphics Card, GV-N560OC-1GI Processor: Intel Core i5-2500K Quad-Core Processor 3.3 GHz 6 MB Cache LGA 1155 - BX80623I52500K Memory: 8192MB RAM Available OS Memory: 8174MB RAM Page File: 2126MB used, 14218MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 64bit Unicode | ||
 | pc crashes clicdiablo 3 icon/clock interrupt(5) | April-11-2014 11:37 AM PDT (9 years ago) |
| Hammerfest, Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. _________________________________________________________ I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| pc crashes clicdiablo 3 icon/clock interrupt(7) | April-11-2014 2:13 PM PDT (9 years ago) |
| Hammerfest, If you can't run the dxdiag tool, it's a problem with your computer or operating system installation somewhere,not the game. It's perhaps a driver which is what I need to see the dxdiag info for in the first place. _________________________________________________________ I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| pc crashes clicdiablo 3 icon/clock interrupt(10) | April-11-2014 6:24 PM PDT (9 years ago) |
| Hammerfest, What I would do if I were you is Google the keywords "stop code 0x00000101" first. You'll see many articles about the error you're getting and see it isn't just happening to games. I read through several and the majority of solutions offered were related to hardware such as replacing the processor or updating the BIOS on the motherboard. You'll need to do some reading and see what suggestions you can try without spending money as I don't know what spare parts you have available for swapping out. _________________________________________________________ I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
