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natalisucks #6930
All characters in Act II, Desolate Sands drop out(1)Category: Technical SupportOctober-17-2014 2:25 AM PDT (8 years ago) Go to Blizzard forum post
I just wanted to report this problem here to see if anyone else has experienced this. I have been in touch with Blizzard Support for a couple of weeks about this problem and they now basically have no idea - anyone else have a suggestion?

Whenever my characters reach the Desolate Sands in Act II and they need to retrieve Kulle's blood, as soon as I start engaging monsters in the DS the whole game drops out. I have five characters, with two up to this point and the last suggestion made by Blizzard was to get into a Public Game or have a friend complete the quest while I stayed in town to get around it. But of course, I have five characters and there's the possibility I have to repeat this each time I replay the game with any character. Argh.

We've (Blizzard Support and I) already downloaded most recent drivers, uninstalled and reinstalled said drivers, made sure Microsoft.NET was up to date/installed and the solution above is what I'm left with. I'm running Windows 8.1 and this is the first time I've have such system trouble. Could this just be a driver issue? It is freaking annoying the crap out of me.

Any helpful suggestions welcome, thanks for listening up.
Avatar of Omrakos
Omrakos
All characters in Act II, Desolate Sands drop out(4)October-17-2014 12:36 PM PDT (8 years ago) Go to Blizzard forum post
natalisucks,

If you happen to be using an AMD APU processor, try to locate and use a 13.x Catalyst release set of video drivers. You might need to use whatever came with your computer as finding older drivers on-line might be difficult.

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