 | Possible [FIX]-Battle.net app has stopped working(1) | Category: Technical SupportOctober-13-2014 6:36 AM PDT (8 years ago)  |
| Several people lately have had an issue with their battlenet launcher instantly crashing on startup. As soon as the app is started up, windows gives the error message: Battle.net app has stopped working. After clicking "ok" the app is closed. What fixed it for me was to uninstall a program called "lightspark". I'm not sure where this program came from, but i have no recollection of installing it manually, must have come with another program or software update. You can find a list of programs by opening the "control panel". After that click on "programs" and then "programs and features". This will open a list of installed programs. In this list, find the program called lightspark. Simply rightclick it and uninstall/remove. After removing lightspark, my launcher worked just fine again. Hope this helped! | ||
 | Possible [FIX]-Battle.net app has stopped working(16) | May-12-2015 6:42 AM PDT (8 years ago) |
i dont have lightspark. tried uninstalling and reinstalling didint work, What will i do? Delete the Battle.net Tools folder: battle.net/support/article/6504 Delete the Battle.net Cache folder: battle.net/support/article/6141 I would also recommend following the steps provided in this article (including advanced steps): battle.net/support/article/6815 ___________________________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
