Avatar of SiNcii #2772
SiNcii #2772
Game crash, D3D(1)Category: Technical SupportOctober-9-2014 5:43 PM PDT (8 years ago) Go to Blizzard forum post
My game continues to crash all the time whenever I open it, somehow I cant get the hang off what could be wrong. Ive downloaded the latest graphic drivers and other games like Counter-Strike is working without any trouble, but D3 doesnt. Just getting a message saying "Graphics error : An error occured reseting D3D. Click OK to retry."

Tried clicking OK but nothing happends and games crashes. Tried restarting the computer several times but no luck.

Best regards, SiNcii.
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Omrakos
Game crash, D3D(2)October-9-2014 6:03 PM PDT (8 years ago) Go to Blizzard forum post
SiNcii,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

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Omrakos
Game crash, D3D(5)October-11-2014 12:22 PM PDT (8 years ago) Go to Blizzard forum post
SiNcii,

Which screen are you trying to use? If it's the HDTV, try changing the desktop resolution for it to match its native value of 1360 x 768

Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: 42W_LCD_TV
Monitor Id: OEM0000
Native Mode: 1360 x 768(p) (60.015Hz)

_________________________________________________________
I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
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