Avatar of Sunbane
Sunbane
Game Dies at Blood and Sands Start(1)Category: Technical SupportMarch-29-2014 11:01 AM PDT (9 years ago) Go to Blizzard forum post
My game keeps crashing to desktop with no error message right when I get into the main area in the Blood and Sands quest. I have tried


  • Verifying game files
  • Reinstalling Diablo 3
  • Updating video drivers
  • Scanning hard drive for errors
  • Ensuring D3 is the only thing running
  • Memtest for 15 hours


Nothing has solved the problem or found any system issues.

I am on Windows 8.1 if that helps.
Avatar of Jurannok
Jurannok
Game Dies at Blood and Sands Start(2)March-31-2014 7:40 AM PDT (9 years ago) Go to Blizzard forum post
Sunbane,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste the dxdiag file into your reply.

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