 | Achievement Bug Thread 2(1) | Category: Bug ReportsMarch-31-2014 7:08 AM PDT (9 years ago)  |
| This is thread number two! The other thread reached its maximum post limit. You can find a link to that thread at the bottom of the post. This thread is being made in continuation of the old thread in hopes that a resolution can be brought to the bug that is not giving credit to users for their achievements. Everyone posting their bugged achievements please use the format below. This shows that you reported it on the forum like they keep telling everyone to do, but also you provided picture evidence of it being bugged. Please post your bugged achievements in this format: Battletag: name#1234 (or the link to your diablo 3 profile)https://us.battle.net/d3/en/forum/topic/11161436067?page=1#1 https://us.battle.net/d3/en/forum/topic/10014141548?page=1 http://us.battle.net/d3/en/forum/topic/11042104921#1 http://us.battle.net/d3/en/forum/topic/11040344635#1 http://us.battle.net/d3/en/forum/topic/11040874320#1 http://us.battle.net/d3/en/forum/topic/11041994180#1 http://us.battle.net/d3/en/forum/topic/10973337788#1 http://us.battle.net/d3/en/forum/topic/8198640421?page=1 http://us.battle.net/d3/en/forum/topic/11041394291#1 how many? so some people have probably wondered at some point "just how many are on this list?" well... as fo 3/16/2014 there are at least 233 people on the list above. keep in mind that not everyone even posts their problems with this or doesnt post it here. so this number is just a small % of the larger issue. it does show however without doubt that it is a major community issue since it cant be called just a handful of people experiencing the problem. edit: update 3/27/2014 281 names on the list above. official responses: http://us.battle.net/d3/en/forum/topic/8198640421?page=2#30 Just letting you all know that we are actively discussing this issue and what the best steps to proceed with a solution will be. Due to the nature of the issue, I can't promise any specific timetable for when we'll have a solution available, but we do have some ideas, and we will work to have this solved as soon as possible. Thank you for the continued reports of the achievements that are broken for you, and please keep them coming. I likely won't be responding to this thread too much more, but rest assured we are still reading it. https://us.battle.net/d3/en/forum/topic/12328923227?page=1#11 Hi Everyone, I want to start by thanking Morogoth for taking the time to create this thread and gather all of this information into one place. We really appreciate it, and the effort you put into this clearly shows the passion you have for our community. I also wanted to take a few moments to provide an update to this issue, and hopefully give you all a bit of insight as to what are doing to address this. Currently, we have some work planned to make changes to some of the underlying systems on which the Achievements feature is built and functions. These changes should provide us with the tools to resolve most (if not all) achievement-related issues by allowing achievements to be automatically and retroactively granted when the server detects that your account is missing an achievement that you have completed all of the criteria for. Unfortunately however, the changes needed to make this all work will require a patch to implement. While I cannot provide a specific date for when the necessary work will be completed and our potential solution will be in place, the current goal we have for finishing up this work is around patch 2.1.0. I want to stress that I absolutely cannot make promises about this timeline and that this could happen a bit later based on the progress made on other planned back-end changes between now and then. For now, however, that’s the plan. We know this is something that a lot of players have been waiting on for quite some time, and as players ourselves, we sympathize with and share your frustrations. We really appreciate everyone’s patience and hope that this helps you all understand that we aren’t just sitting on our hands over this and that we want this fixed as much as you do. If I have any further information to provide, I will post it here. [Post edited five times, last edit by Morogoth#1321 at April-20-2014 3:48 PM PDT (9 years ago)] | ||
 | Achievement Bug Thread 2(11) | April-1-2014 4:27 PM PDT (9 years ago) |
| Hi Everyone, I made a post in the last thread, but as that thread had reached its post limit, I'm quoting that reply here for visibility: Hi Everyone, I want to start by thanking Morogoth for taking the time to create this thread and gather all of this information into one place. We really appreciate it, and the effort you put into this clearly shows the passion you have for our community. I also wanted to take a few moments to provide an update to this issue, and hopefully give you all a bit of insight as to what are doing to address this. Currently, we have some work planned to make changes to some of the underlying systems on which the Achievements feature is built and functions. These changes should provide us with the tools to resolve most (if not all) achievement-related issues by allowing achievements to be automatically and retroactively granted when the server detects that your account is missing an achievement that you have completed all of the criteria for. Unfortunately however, the changes needed to make this all work will require a patch to implement. While I cannot provide a specific date for when the necessary work will be completed and our potential solution will be in place, the current goal we have for finishing up this work is around patch 2.1.0. I want to stress that I absolutely cannot make promises about this timeline and that this could happen a bit later based on the progress made on other planned back-end changes between now and then. For now, however, that’s the plan. We know this is something that a lot of players have been waiting on for quite some time, and as players ourselves, we sympathize with and share your frustrations. We really appreciate everyone’s patience and hope that this helps you all understand that we aren’t just sitting on our hands over this and that we want this fixed as much as you do. If I have any further information to provide, I will post it here. [Post edited one time, last edit by Tsarnis at April-1-2014 4:41 PM PDT (9 years ago)] | ||
| Achievement Bug Thread 2(20) | April-2-2014 9:34 AM PDT (9 years ago) |
While today is still April the first.. I'm very greatful to Tsarnis for his reply. ;) Good point! I can assure you however, the post was definitely not an April fool's joke! | ||
| Achievement Bug Thread 2(57) | June-10-2014 6:46 PM PDT (9 years ago) |
| Hi Everyone, I just wanted to pop in here and let you all know that we deployed an update to our back end services today that we believe should “heal†a fair amount of the issues that some of you in this thread have been reporting with achievements that have become stuck or “broken†since the game was released. Without going too deep into the technical details, basically what we did was implement a system that looks at your account upon login to try and identify any achievements for which you have fulfilled all the criteria, but have not been awarded the actual achievement. If the system identifies a broken achievement, the server will attempt to immediately “heal†your broken achievement and grant it to you. I say “try†because each server will only attempt to run a certain number of instances of this healing operation at one time. What this means is it may take several logins to heal any achievements that are broken on your account in this way. This is expected behavior, and just because you haven’t seen any changes to your achievements just yet, doesn’t mean that the fix did not work for you at all. I know that many of you have been waiting for this for a long time, but it is somewhat likely that this fix may not resolve every single achievement issue that every player has. This particular fix is specifically targeted at achievements with tracked criteria (basically this means requirements that were tracked with checkboxes). Also as I said above, this fix may not take effect for everyone immediately. What this means is that we are going to need to let the dust settle over the next few days to see what other types of issues remain. So, where do we go from here? At this point, we encourage you to simply play as you normally would for the next several days and see what happens with your achievements. If you are still experiencing erroneous behavior or are missing a particular achievement that you believe is broken, we encourage you to reply to this thread and let us know about it. Include detailed information if you can such as the full achievement name, when you earned it, and what the exact problem with it is with as thorough a description as possible. Steps are good too, if you have them! I’ll be watching this thread very closely, and will likely be popping in here again in the days and weeks to come. Thank you all again for your patience and all of your reports about this. [Post edited one time, last edit by Tsarnis at June-10-2014 6:48 PM PDT (9 years ago)] | ||
| Achievement Bug Thread 2(93) | October-24-2014 2:13 PM PDT (8 years ago) |
About the Unique collection achievement, yesterday I killed 3, they got uncheck after I log out. This morning those 3 got cheked again so I went hunting and got another 5 killed. Now these 5 got uncheked like before. Still missing one but what the point in finding it if this crap continues. We've heard a few reports about this as well, and while we are still investigating this achievement in particular, one workaround we have found that helps ensure that you retain progress for this is to make sure you stay logged in for 5 to 10 minutes after completing each criteria item. This isn't ideal, but this seems to be a viable workaround. | ||
