 | Anyone else can't load his hero list?(1) | Category: Technical SupportMarch-28-2014 5:57 PM PDT (9 years ago)  |
| Well, nothing new, sometimes there are problems and people can't play. I was just wondering why there aren't like a ton of threads already as usual. My question is like the title already suggests: Is Everyone having this problem at the moment? edit: just tried on Americas and it worked. I'm playing on EU though where it doesn't. | ||
 | Anyone else can't load his hero list?(2) | March-28-2014 6:35 PM PDT (9 years ago) |
| F3rnseher, I'm not seeing any regional problems on Europe. It looks like you were just on your level 70 Crusader there a couple of hours ago? Have you tried exiting the Desktop App completely and then logging back in and trying the game? I see you have Hearthstone on your account too, is it working? _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Anyone else can't load his hero list?(5) | March-28-2014 6:59 PM PDT (9 years ago) |
| F3rnseher, I don't know if it'll help but about all I can do to the account from here is issue it a reset which I've done. Go ahead and give it a try again please. If it still isn't working, you'll need to submit a support ticket on the European site. This support article will lead you through the process of submitting a ticket, requesting a call back, or entering into a live web chat session.. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Anyone else can't load his hero list?(9) | March-28-2014 7:06 PM PDT (9 years ago) |
| PainAngel , Ok, it's been reset as well. I hope it has an effect. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Anyone else can't load his hero list?(11) | March-28-2014 7:14 PM PDT (9 years ago) |
| Since I'm seeing additional reports now, I've gone ahead and notified our network admins to take a look. We'll have to wait until they get a chance to do some investigating I'm afraid. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
