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NexusVoid #1797
Game crashes and hardcore character dead!?(1)Category: Technical SupportMarch-26-2014 3:22 PM PDT (9 years ago) Go to Blizzard forum post
"Unable to validate core files" and now my level 69 witch doctor is dead. I logged back on instantly and my character was dead. My game has crashed tons of times before and my character wasn't dead. My brothers game just crashed like 5 minutes before mine while fighting a boss and his didn't die?? Please help!
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Omrakos
Game crashes and hardcore character dead!?(2)March-26-2014 3:55 PM PDT (9 years ago) Go to Blizzard forum post
NexusVoid,

I can possibly help diagnose why the crash occurred but I'm afraid your dead hardcore character can't be restored.

Can you post your D3Debug.txt file? It's located in the main Diablo III game folder. Edit out your account name first though as it's going to appear in a few places in the file.

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Omrakos
Game crashes and hardcore character dead!?(4)March-26-2014 4:04 PM PDT (9 years ago) Go to Blizzard forum post
NexusVoid,

There isn't any indication of a crash in the file right now. You must have gotten back in and played without crashing as the file was overwritten by that session. I'd need to see it just after a crash occurs. However, the "fix" will likely include running the Scan and Repair utility for the game in the Desktop App, so I'd recommend you run through that now.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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