Avatar of Matej #2247
Matej #2247
Can't log into any blizzard game.(1)Category: Technical SupportMarch-24-2014 2:49 PM PDT (9 years ago) Go to Blizzard forum post
Hey guys , i have a few frustrating hours behind me and i am at a point where i have no ideas left any longer .Basically the issue i have is when i open the battle.net launcher the first thing i notice is all the news for any type of game don't show up and when i try to enter the game it tells me "We weren't able to contact the server , please check your internet connection and try again" .

All other websites work , its just battle.net which is causing me a headache. Any ideas what could be wrong?
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Dankorii
Can't log into any blizzard game.(4)March-24-2014 3:06 PM PDT (9 years ago) Go to Blizzard forum post
Matej,

1. What security programs do you have installed?

2. Make sure that you are running on the most recent version of Flash.

Here's a link where that can be downloaded: http://get.adobe.com/flashplayer/

***Uncheck the McAfee Security Scan option***

3. Make sure that your LAN settings and Internet Explorer settings are set correctly.

Here's a support article that will help:

Disabling Proxy Settings

4. Make sure that your Windows Secondary Logon service is enabled.

Here's a support article that will help with that:

Enabling Windows Secondary Logon Service
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Avatar of Dankorii
Dankorii
Can't log into any blizzard game.(8)March-24-2014 5:48 PM PDT (9 years ago) Go to Blizzard forum post
Matej,

AVG is a good program, but it has been known to interfere with games from time to time. If you are willing to try, I would temporarily uninstall it to see if that might be what's causing this. If you want to try that, you'll want to use the AVG Removal Tool to ensure that it's removed properly.

Here's a link where that can be found: AVG Download Center
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