 | Installed a new graphics driver, now D3 doesn't work.(1) | Category: Technical SupportSeptember-19-2014 1:46 AM PDT (8 years ago)  |
| Hey D3 fans, I've gone and done something stupid:/ I'm by no means a tech-wiz so please bear with me. This is what happened: My Windows Action Center alerted me that there was a problem with my graphics driver so I requested it to update. I got the error message that my computer did not meet the minimum requirements for the upgrade. I went to intel's homepage and tried finding the driver update manually by following the instructions listed here (http://www.intel.com/support/graphics/sb/CS-034660.htm) I found that I have: - Intel(R) HD Graphics 4600 - 64-bit operating system, x64-based processor - Windows 8.1 I therefore downloaded this driver https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24245 (the top one) and allowed my laptop to restart upon completion. After starting back up I tried opening D3 RoS, which ran just fine prior to the installation but I now get the error message " Graphics Error - click to retry creating D3D device". My laptop has both a high-performance NVIDIA processor and an integrated Intel processor, I have tried running it in both but get the same error either way. I also tried to revert to the previous driver as suggested here (http://www.intel.com/support/graphics/sb/CS-028686.htm) but the roll-back button was grayed out so I guess it didn't retain the files of the previous driver. I also reinstalled D3 in an act of desperation but to no avail. Basically, I'm lost. Like I said I'm no tech-expert and I honestly didn't expect the update to cause such trouble and would really just like things to go back to how they were before but I don't know what my previous driver was called so I can't even just reinstall it. If someone could give me suggestions as to how I might solve this problem in relatively simple terms that would be much appreciated. Please do let me know if you need any more information on my specs. Thank you very much in advance (NB: the Intel download center (2nd link) is currently down but the driver I installed was called the 4th generation Intel® Iris™ and HD Graphics Driver for Windows* 7/8/8.1 64bit I believe) | ||
 | Installed a new graphics driver, now D3 doesn't work.(4) | September-21-2014 6:34 AM PDT (8 years ago) |
| Hello, To echo the request above, could we please request a DxDiag file? Thanks in advance. ___________________________________ Let me know how I'm doing! https://www.surveymonkey.com/s/Lurdlespor | ||
