Avatar of Goingbananas
Goingbananas
Network disconnect when entering game(1)Category: Technical SupportSeptember-20-2014 3:15 AM PDT (8 years ago) Go to Blizzard forum post
Hi, i just got "reaper of souls" and i haven't been able to start the game for a single time. I can log in, but when i try to enter the game with any character, i get this message:

Network disconnect

The game connection has been lost. Your client has been disconnected for the server.

I didn't have issues before the major patch, but this is what you get from buying blizzards games...

Here is some info

ISP - DNA
Country - Finland
Type of connection used (Wireless / USB / Ethernet) - Wireless connection from phone
Operating System - windows 7 Home Premium
Security Software installed (Firewall, Anti-Virus) - windows firewall, Microsoft security essentials

Here are the results from battle.net looking glass

traceroute to 37.136.4.171 (37.136.4.171), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.500 ms !X * *

traceroute to 37.136.4.171 (37.136.4.171), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.386 ms 0.464 ms 0.520 ms
2 * * *
3 62.115.46.197 (62.115.46.197) 0.471 ms 0.486 ms 0.488 ms
4 adm-bb3-link.telia.net (213.155.137.198) 0.794 ms 0.804 ms 0.806 ms
5 adm-b2-link.telia.net (62.115.141.57) 1.357 ms 1.387 ms 1.488 ms
6 inteliquent-ic-305511-adm-b4.c.telia.net (62.115.40.206) 1.270 ms 1.453 ms 1.451 ms
7 xe-4-0-0.stk30.ip4.gtt.net (89.149.184.50) 22.359 ms 22.384 ms 22.384 ms
8 dna-services.ip4.gtt.net (77.67.67.198) 22.905 ms 22.928 ms 22.942 ms
9 rai1-tr1.dnaip.fi (62.78.107.175) 32.115 ms 32.095 ms 32.057 ms
10 hel5-tr3.dnaip.fi (62.78.107.12) 32.303 ms 32.262 ms 32.281 ms
11 van1-sr1.dnaip.fi (62.78.107.137) 31.695 ms 31.741 ms 31.768 ms
12 van1-sr10.dnaip.fi (62.78.107.81) 33.399 ms 33.951 ms 33.952 ms
13 * * *
14 * * *
15 * * *

PING 37.136.4.171 (37.136.4.171) 56(84) bytes of data.

--- 37.136.4.171 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 4998ms

HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.3 0.5 0.3 1.7 0.4
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 62.115.46.197 0.0% 10 0.9 1.3 0.5 8.1 2.4
4. adm-bb3-link.telia.net 0.0% 10 0.8 0.8 0.8 0.8 0.0
5. adm-b2-link.telia.net 0.0% 10 1.5 1.4 1.3 1.7 0.1
6. inteliquent-ic-305511-adm-b4.c.telia.net 0.0% 10 1.0 1.2 1.0 2.6 0.5
7. xe-4-0-0.stk30.ip4.gtt.net 0.0% 10 22.4 23.5 22.4 33.8 3.6
8. dna-services.ip4.gtt.net 0.0% 10 23.0 23.0 23.0 23.0 0.0
9. rai1-tr1.dnaip.fi 0.0% 10 32.3 32.7 32.2 33.2 0.4
10. hel5-tr3.dnaip.fi 0.0% 10 32.4 32.4 32.3 32.4 0.0
11. van1-sr1.dnaip.fi 0.0% 10 32.3 32.3 31.8 34.0 0.7
12. van1-sr10.dnaip.fi 0.0% 10 32.4 33.4 32.4 40.4 2.5
13. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
Avatar of Lurdlespor
Lurdlespor
Network disconnect when entering game(3)September-21-2014 6:48 AM PDT (8 years ago) Go to Blizzard forum post
Glad to hear it's working now :)
___________________________________

Let me know how I'm doing!
https://www.surveymonkey.com/s/Lurdlespor
Feedback for Diablo Somepage