 | Maintenance suggestion(1) | Category: GeneralMarch-4-2014 12:42 PM PST (9 years ago)  |
| Hi Blizzard, I have a small suggestion on how to improve customer satisfaction. The current situation: Each week you have maintenance, and many times (I don't know the exact %) the maintenance is extended at the last second, causing outrage and /wrists and QQ posts for many players (myself included). How about changing it up a bit to a more glass is half full approach? Proposed change: Continue with weekly maintenance, except have the maintenance period advertised as lasting for 12 hours each week. Then, instead of posting maintenance time extended posts, you can post - "Maintenance Ended Early - go Kill Demons!" posts! I think that would make people muuuuch more happy about the whole thing :). | ||
 | Maintenance suggestion(9) | March-4-2014 2:30 PM PST (9 years ago) |
| We're thankful for the feedback, but we'd like to keep it in one thread for the sake of reducing forum clutter. Thanks for your understanding, and we hope you'll continue the conversation there. | ||
