 | Reconfiguring again...(1) | Category: Technical SupportFebruary-27-2014 1:18 AM PST (9 years ago)  |
| Why is the launcher doing this again? I completed this process yesterday when i down loaded the patch. I was playing the game fine, and then this morning the launcher wants to reconfigure again. Any ideas why? | ||
 | Reconfiguring again...(3) | February-27-2014 4:16 PM PST (9 years ago) |
| Hi Ickabod, Did you by chance switch regions? It would be the drop-down that's right above the Play button in the Battle.net app. If so, that could cause this issue - please refer to this post for more information: http://us.battle.net/d3/en/forum/topic/11883008351 However, if you did NOT switch regions, would it be possible for you to gather and send us a copy of your Battle.net Logs? It will help us to better understand the cause of the issue. This may not result in an immediate fix for your individual issue, but it will go directly towards getting this sort of issue fixed in general. That being said, if we can find anything in your logs that will help us to better troubleshoot your issue, we will do so. You can email those as a zip archive to this address: toolsupport@blizzard.com Use this line for the subject: [Ickabod] [Reconfiguring again...] [11883998584] Thanks! | ||
| Reconfiguring again...(5) | February-28-2014 6:33 PM PST (9 years ago) |
| Hello folks, Would it be possible for you to gather and send us a copy of your Battle.net Logs? It will help us to better understand the cause of the issue. This may not result in an immediate fix for your individual issue, but it will go directly towards getting this sort of issue fixed in general. That being said, if we can find anything in your logs that will help us to better troubleshoot your issue, we will do so. You can email those as a zip archive to this address: toolsupport@blizzard.com Use this line for the subject(please be sure to use your own username in the subject): [Ickabod] [Reconfiguring again...] [11883998584] Thanks! | ||
