 | reconfiguring game files for 3 hours(1) | Category: Technical SupportFebruary-25-2014 9:17 AM PST (9 years ago)  |
| It says it would be done in 15-60 minutes and it makes my pc ridiculously slow for one tiny thing. I just paused it for now because it's obviously not working | ||
 | reconfiguring game files for 3 hours(18) | February-27-2014 4:02 PM PST (9 years ago) |
| Hey folks! For anyone having this issue, can you try pausing the update and resuming it? There should be a pause/resume button in the bottom-right hand corner of the Battle.net desktop app, just right of the progress bar. Thanks! | ||
| reconfiguring game files for 3 hours(23) | February-28-2014 6:28 PM PST (9 years ago) |
| Hello folks, If using the Pause/Resume button does not work to get you past this issue would it be possible for you to gather and send us a copy of your Battle.net Logs? It will help us to better understand the cause of the issue. This may not result in an immediate fix for your individual issue, but it will go directly towards getting this sort of issue fixed in general. That being said, if we can find anything in your logs that will help us to better troubleshoot your issue, we will do so. You can email those as a zip archive to this address: toolsupport@blizzard.com Use this line for the subject(please be sure to use your own username in the subbject): [Ghostbag] [reconfiguring game files for 3 hours] [11882868267] Thanks! | ||
