Avatar of Orrik #1325
Orrik #1325
RoS gone(1)Category: Technical SupportAugust-19-2014 1:20 AM PDT (8 years ago) Go to Blizzard forum post
Hello,

I have a big problem last days. I bought Reaper of souls some time ago and everething was fine. I have crusader, 2 chars on lvl 70 etc... The problem is that i wanted to run Diablo yesterday and all my RoS content just gone. My account says that I have standard edition. After loging in I can see my crusader but I can not use him, adventure is blocked etc...
Avatar of Omrakos
Omrakos
RoS gone(5)August-19-2014 2:07 PM PDT (8 years ago) Go to Blizzard forum post
Orrik,

Posted by: Orrik

The thing is that I bought key about month ago.


According to account records, the key was "gifted" to your account. Everything on your account is looking correct which means I'll need to know the Battle.net account name of the person it was "gifted" from. Don't post the name here though for privacy reasons, please email it to me at Omrakos.Support@Blizzard.com and I'll see what I can find.

Or you can wait until your support ticket is answered but I'd imagine they'd reach the same conclusion and need that info as well.

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