Avatar of Ahdok #263
Ahdok #263
Disconnects upon entering a new area when multi-tasking(1)Category: Technical SupportAugust-16-2014 7:27 AM PDT (8 years ago) Go to Blizzard forum post
So, this has been a bug for several years now: If I stream video on my second monitor, (twitch, youtube etc) then entering a new area causes a network disconnect about 80% of the time. This is still a serious game-breaking bug, please investigate and fix!
Avatar of Omrakos
Omrakos
Disconnects upon entering a new area when multi-tasking(2)August-16-2014 11:28 AM PDT (8 years ago) Go to Blizzard forum post
Ahdok,

I'd suspect your router or modem. If you're using wireless, you need to try wired instead in order to rule out any wireless issues (or determine that's where the problem lies). You may also want to try using another router or modem if you can. That can be done by using a different device or by taking your computer to another location, perhaps a friends, where a different internet connection would be used.

If by using the above troubleshooting steps, it seems to be localized to your device, you should check with the manufacturer first to see if they offer any firmware updates.

_________________________________________________________
I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
Feedback for Diablo Somepage