Avatar of FireMedic #1628
FireMedic #1628
Bought D3 - after 5 monthsTURNED TO starter editionHELP(1)Category: Technical SupportAugust-7-2014 10:11 AM PDT (8 years ago) Go to Blizzard forum post
SO NOW MY PROBLEM is i want to play and i cant...i bought the game...is there anyway to convert back to the real game or is blizzard just that much of a thief? - IF I CANT GET MY GAME THAT I PAYED 60 $ for I Definitely deserve a free expansion sent to me. that is what would be fair.
Avatar of Omrakos
Omrakos
Bought D3 - after 5 monthsTURNED TO starter editionHELP(2)August-7-2014 10:19 AM PDT (8 years ago) Go to Blizzard forum post
FireMedic,

The Battle.net account you're posting from just has a Starter Edition of Diablo III on it that was added 2014-07-22.

Most likely, you used a different Battle.net account to originally register the game which you'd need to log in with now to use. I can't find one based on your registered first and last name or BattleTag. The best thing to do is submit a support ticket so they can try and help you figure out what your other account name is if you can't remember it yourself.

By the way, you have a US account and this is the EU forum.

This support article will lead you through the process of submitting a ticket, requesting a call back, or entering into a live web chat session..

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