 | Issues with Updating PS3/Xbox 360(1) | Category: Technical SupportAugust-6-2014 2:14 AM PDT (8 years ago)  |
| We have recently released a new patch for both PlayStation 3 (25601) and Xbox 360 (25238), which lays the groundwork for us to allow character exports between current-gen and next-gen console platforms. Although some players have been able to update just fine, there are reports from others that the game is locking up when the following save file warning message is displayed: Your save data is from a previous version of Diablo III. If you continue, it will no longer work if the update is removed. We are currently investigating the issue, and will be sure to update you as soon as more information becomes available. In the meantime, you may want to try the following troubleshooting step which was offered here. 1. Sign out of PSN and launch the game -- OK 2. Click more options and select export save -- It'll prompt you to sign in, do that, you might get an error that says the diablo servers are busy, (this may take several attempts). If you are continue to experience issues with Diablo III freezing up after having installed the latest patch, please respond below with the following information:
Thank you for contributing this information! We will continue to update the thread with more info as it becomes available. | ||
