Avatar of Tahiahin #1163
Tahiahin #1163
Account deleted(1)Category: Technical SupportJanuary-27-2014 12:17 PM PST (9 years ago) Go to Blizzard forum post
My brother had purchased Diablo 3 the day of release, and stopped playing for a while. Today he decided to try playing again, and his account no longer had Diablo 3 on it, i tried looking at his profile in-game and I got an error saying his account was non-existent. I played in games with him, I know he has it, so I am not sure what is going on. The error was 316921.
Avatar of Omrakos
Omrakos
Account deleted(4)March-7-2014 1:21 PM PST (9 years ago) Go to Blizzard forum post
Tahiahin ,

Your brother will need to contact us via a support ticket I'm afraid. We won't be able to discuss an account with anyone but the registered owner.

This support article will lead him through the process of submitting a ticket, requesting a call back, or entering into a live web chat session..

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