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MuadDib #2826
When I want to login Diablo 3 disconnects me(1)Category: Technical SupportAugust-1-2014 1:01 PM PDT (8 years ago) Go to Blizzard forum post
When I want to login Diablo 3 disconnects me from my router.
I have no problem with HearthStone.
I don't know what to do.
I have a Netgear dgn220v2 router/modem.
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Omrakos
When I want to login Diablo 3 disconnects me(2)August-1-2014 1:36 PM PDT (8 years ago) Go to Blizzard forum post
MuadDib,

Could you try power-cycling your Netgear device?

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Omrakos
When I want to login Diablo 3 disconnects me(4)August-1-2014 4:13 PM PDT (8 years ago) Go to Blizzard forum post
MuadDib,

Wireless connections are really not supported in that there are just too many things that can influence their stability that we can't control. You can take steps to try an improve that though such as relocating the router to the most optimum location in the home so the signal doesn't have to go through walls or floors if possible. You can also change the channel your router is using in case there are others nearby using the same one.

I can recommend a product (trial version) that can help with this sort of thing. It's called Wi-Spy + Chanalyzer 5 by Metageek.

http://www.metageek.net/support/downloads/

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