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Fourclover
Account not updating the game(1)Category: Technical SupportJuly-18-2014 10:58 AM PDT (8 years ago) Go to Blizzard forum post
After buying a gamekey and adding it to my blizzard account everything seemed ok. I logged into the game to start playing the new class and then noticed i could not creat one because i needed to upgrade. Reinstalled the game to check if that was something needed but the problem still exists.
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Omrakos
Account not updating the game(2)July-18-2014 11:55 AM PDT (8 years ago) Go to Blizzard forum post
Fourclover,

It can take up to 72 hours sometimes for a digital purchase to finalize. Until it does, you'll still have some of the trial restrictions in force on the account. I've issued your account a reset on this end which can sometimes help so give it another try. If it's still not letting you create a Crusader, try it again every few hours or so.

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I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
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Omrakos
Account not updating the game(5)July-18-2014 4:07 PM PDT (8 years ago) Go to Blizzard forum post
Charat,

A reset has been issued. Give it a try when you get a chance.

_________________________________________________________
I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
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Omrakos
Account not updating the game(14)July-19-2014 5:56 PM PDT (8 years ago) Go to Blizzard forum post
ATECE,

Your account's been reset, go ahead and give it a try when you can.

_________________________________________________________
I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
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Omrakos
Account not updating the game(19)August-9-2014 1:24 PM PDT (8 years ago) Go to Blizzard forum post
Derinay,

Did you try a password reset as suggested above by Shammoz?

_________________________________________________________
I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time
Saturday 10 am - 7 pm Pacific Time
Feedback? - https://www.surveymonkey.com/s/Omrakos
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