Avatar of Bantersaurus #1723
Bantersaurus #1723
Lost all of my characters Diablo 3 - On correct region(1)Category: Technical SupportJuly-15-2014 10:27 AM PDT (8 years ago) Go to Blizzard forum post
Hello, recently I have been having serious problems when logging into diablo3 on my main computer. I am presented by an error message which goes along the lines of 'Diablo 3 cannot stream the game, please connect to an internet connection' when I am clearly connected to one. Anyway, I decided to download the Battle.net desktop app on my other computer to see if i was presented with the same option. I wasn't. I logged into the game and was horrified to see that all of my characters have gone. A level 68 Barbarian. I am on the correct region. Can you please enlighten me on what's happened? Has my account been hacked or something?

Thanks.
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Omrakos
Lost all of my characters Diablo 3 - On correct region(2)July-15-2014 11:43 AM PDT (8 years ago) Go to Blizzard forum post
Bantersaurus,

Your characters are in the US region, not in the EU where you're currently posting.

You can select the region you wish to play in just above the big blue Play button on the Desktop App.

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