 | Black screen with sound(1) | Category: Technical SupportJuly-10-2014 3:27 PM PDT (8 years ago)  |
| Hey. I just got a new laptop and just installed D3:ROS, but every time i run the game from the battle.net app it opens up with a black screen. I can hear the background sound from the menu. I tried to download the ptr and that work perfectly. No black screen. Anyone know a solution to my problem? -best regard! | ||
 | Black screen with sound(2) | July-10-2014 5:30 PM PDT (8 years ago) |
| Hanzi, Are you using Windows 8.1? If so, there are a couple of Windows hotfixes you should make sure you have installed. http://support.microsoft.com/kb/2958266 http://support.microsoft.com/kb/2962409 _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
