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SilverFox #1996
Blizzard Customer Support warns of dangerous Trojan(1)Category: GeneralJanuary-3-2014 1:57 PM PST (9 years ago) Go to Blizzard forum post
http://wow.joystiq.com/2014/01/02/blizzard-customer-support-warns-of-dangerous-trojan/

Blizzard Customer Support Agent Jurannok has taken to the forums to warn players of a dangerous Trojan -- a virus that can enter players' accounts even if they have an authenticator. Update -- A solution has been found.

Hello,

We've been receiving reports regarding a dangerous Trojan that is being used to compromise player's accounts even if they are using an authenticator for protection. The Trojan acts in real time to do this by stealing both your account information and the authenticator password at the time you enter them.

If your account has been compromised recently, I'd recommend looking for the Trojan. It can be identified by creating an MSInfo file and then looking in the Startup Program section of that file for either "Disker" or "Disker64". It will usually appear like this:

Disker rundll32.exe c:\users\name\appdata\local\temp\w_win.dll,dw Name-PC\Name Startup
Disker64 rundll32.exe c:\users\name\appdata\local\temp\w_64.dll,dw Name-PC\Name Startup


We are currently looking for more information on the Trojan. We have not been able to locate any anti-virus programs that will remove it besides just reformatting your system. If you have been recently compromised and find it on your system please reply with the following pieces of information.

Your MSInfo. â—¾A list of any addons you recently installed along with where you got them.
â—¾A list of any programs you recently installed along with where you got them.
â—¾Any security programs you have run and their results.


Support Forum Agent Kaltonis has also confirmed that this applies to both mobile and key fob authenticators, and nor is there a way to spot it before it goes live, yet. In the meantime, if your account has recently been compromised, look for the Trojan. And if you should discover it, exercise extreme caution.

As Jurannok says, they haven't yet found an anti-virus program that will remove it. And, of course, a trojan such as this could compromise your online security in many other ways outside your WoW account. In the meantime, do your best to stick to the account security advice given by Blizzard. It can't hurt.

There is not currently any advice from Blizzard on what to do about it, with the exception of the note that the only way they have found to remove it is to re-format your system.


http://wow.joystiq.com/2014/01/03/blizzard-update-on-dangerous-trojan/

WoW Insider reported recently on a dangerous Trojan that was, at the time, not removable by any known antivirus program. Vigilance was advised by the Customer Support agents, and logs from anyone who was affected by the Disker trojan were requested. Thanks to the hard work of the Blizzard Support MVPs, a solution has been found.

Our pleasure!

To summarize for those of you that haven't read the green posts:

-The trojan is built into a fake (but working) version of the Curse Client that is downloaded from a fake version of the Curse Website. This site was popping up in searches for "curse client" on major search engines, which is how people were lured into going there.

-At this point, it seems the easiest method to remove the trojan is to delete the fake Curse Client and run scans from an updated Malwarebytes. Should you still have issues, there is a more manual method that Ressie posted earlier in the thread.

-Thanks to Ressie's efforts, most security programs should be able to identify this threat shortly, if not by the time I type this.

-If you were compromised, follow the instructions here and we'll do our best to set everything right (as we always do).

-For those of you interested in these MitM style attacks, this is the only confirmed case we've seen in several years outside of the "Configuring/HIMYM" trojan in early 2012 that hit a handful of accounts. These sort of outbreaks are annoying, but an Authenticator still protects your account 99% of the time. Stay safe!


battlenet source
http://us.battle.net/wow/en/forum/topic/11041384892?utm_source=external-twitter&utm_medium=posting&utm_campaign=BlizzardCS#1

http://us.battle.net/wow/en/forum/topic/11041384892?page=10#189
Avatar of Lylirra
Lylirra
Blizzard Customer Support warns of dangerous Trojan(6)January-3-2014 3:44 PM PST (9 years ago) Go to Blizzard forum post
Posted by: MissCheetah

There is a great thread on it with more details in WoW Tech support as a sticky http://us.battle.net/wow/en/forum/topic/11041384892


Posting and tracking for awareness.

A follow-up was also made by Kaltonis here: http://us.battle.net/wow/en/forum/topic/11041384892?page=10#189
[Post edited one time, last edit by Lylirra at January-3-2014 7:07 PM PST (9 years ago)]
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