 | repeated crashes(1) | Category: Technical SupportJune-18-2014 1:17 PM PDT (9 years ago)  |
| Hi folks, I am expieriencing regular game crashes lately, Internet stays stable, Windows (7) runs stable just the game throws me back on to the desktop. That starts to bug me a bit because I'm playing HC, but so far all my characters were still there after a crash. Any chance I can post my D2Debug.text somewhere and someone could take a look at it? Many thanks! | ||
 | repeated crashes(2) | June-18-2014 1:19 PM PDT (9 years ago) |
| Cromwell, If you can, post it just after the issue happens again. It's located in the main Diablo III game folder. Edit out your account name first though as it may appear in a few places in the file. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| repeated crashes(4) | June-18-2014 1:53 PM PDT (9 years ago) |
| Cromwell, Cutting and pasting it here is fine. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| repeated crashes(7) | June-18-2014 2:40 PM PDT (9 years ago) |
| Cromwell, Looks like the game terminated normally in that log file. Can you describe what you saw? _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| repeated crashes(13) | June-19-2014 11:53 AM PDT (9 years ago) |
| Cromwell, Ok, that's a crash this time, but it's not pointing at anything I can recognize as a definitive problem. Since it happened when loading Act 1 areas, I'd have to suggest you first run the Scan and Repair utility if you haven't already. It's located under the Options section in the Battle.net Desktop App when you have Diablo III selected along the left side. If the utility doesn't find anything to repair, I'd have to recommend uninstalling and reinstalling the game next. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| repeated crashes(15) | June-19-2014 1:48 PM PDT (9 years ago) |
| Cromwell, Did you happen to ever see any sort of pop-up window providing a code to use when referencing the crash? If one exists, I need it as that would let me see if the crash you're getting is one we already know about or not or if it's a one-off situation as it appears to be now. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
