 | Heads up(1) | Category: GeneralDecember-19-2013 9:32 AM PST (9 years ago)  |
| I pre-ordered it and now its saying I can't use the current live ah. Something about having a starter account even though I have a full D3 account and waiting 72 hours. Just so people don't freak out thought I'd let everyone know. This may be because I got D3 for free with the WoW 1 year subscription so it may not affect everyone. | ||
 | Heads up(5) | December-19-2013 9:49 AM PST (9 years ago) |
| We're currently investigating reports from players who have indicated that pre-purchasing the expansion is affecting their live licenses, including for the PTR and Beta. If you have pre-ordered the expansion and have noticed something unusual occurring on your account as a result, please let us know in this thread so I can pass this information on for further investigation. Thank you! | ||
| Heads up(38) | December-19-2013 11:11 AM PST (9 years ago) |
| We're continuing to investigate this issue. We don't have an ETA at this time for when it will be resolved, but will provide an update as more information becomes available. | ||
 | Heads up(69) | December-19-2013 2:07 PM PST (9 years ago) |
| Thanks everyone for your reports and patience! Players that have prepurchased Reaper of Souls should no longer be experiencing any in-game or website restrictions at this point. If you are, try relogging first. If the issue or issues persist after relogging, please let us know. | ||
| Heads up(108) | December-19-2013 2:56 PM PST (9 years ago) |
| Thanks all! For those reporting an Error 3003, this is apparently due to the PTR and Closed Beta being offline for maintenance (this particular maintenance appears to be Battle.net-related and not directly connected with Diablo III). We'll get the appropriate messaging up ASAP. | ||
| Heads up(159) | December-19-2013 5:25 PM PST (9 years ago) |
| For those of you who were receiving an Error 3003 or Error 33 when logging into the PTR/Closed Beta, Battle.net maintenance has concluded--which means the PTR and Closed Beta should once again be available. (May take a few minutes before everything is completely stable and error-message-free, though.) Thanks for your patience! | ||
