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Cybrix #2168
Crash at random places(1)Category: Technical SupportJune-10-2014 10:47 AM PDT (9 years ago) Go to Blizzard forum post
Hello,

Since i started playing this game, i just keep crashing at random places in the game. Has anyone ever had this issue?

231E1798-E62F-4824-96E2-FDC974D8278B
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Omrakos
Crash at random places(4)June-10-2014 6:52 PM PDT (9 years ago) Go to Blizzard forum post
@Cybrix -

Your crash is an related to your ATI video drivers. See if you can revert what you have back to a 13.x release.

http://support.amd.com/en-us/download

If you have a desktop model, you'll find a link to older drivers on the page that comes up with the newest ones.

@Tormentor -

Your crash is more generic. It's categorized as a memory crash while patching. It's slated to be addressed in a future update but in the meantime, could you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

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Omrakos
Crash at random places(6)June-11-2014 2:06 PM PDT (9 years ago) Go to Blizzard forum post
Badabim,

Your crash doesn't look related to the other two in this thread at all actually. Could I get you to start a new thread please? Post the code again for reference along with your dxdiag info. I'd also like to see your D3Debug.txt file taken just after it crashes the next time.

It's located in the main Diablo III game folder. Edit out your account name first though as it may appear in a few places in the file.

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