 | High latency - Began about 2 days ago(1) | Category: Technical SupportDecember-6-2013 1:16 PM PST (9 years ago)  |
| Hey all, We're aware of the current latency issue that some of you are experiencing. We have gathered the tracerts and pathpings that you guys/gals have posted in other threads, and we have escalated the issue to our admins. They are currently investigating what may be causing this. In the mean time, if you haven't already, please go ahead and provide the following information: * ISP (Internet Service Provider) * Location (City, State) * Tracert * Pathping Here are the threads that we've already pulled tracerts and pathpings from: http://us.battle.net/d3/en/forum/topic/10785788750 http://us.battle.net/d3/en/forum/topic/10786918784 http://us.battle.net/d3/en/forum/topic/10787408928 http://us.battle.net/d3/en/forum/topic/10787408946 http://us.battle.net/d3/en/forum/topic/10787528861 http://us.battle.net/d3/en/forum/topic/10787818934 http://us.battle.net/d3/en/forum/topic/10787528862 http://us.battle.net/d3/en/forum/topic/10787538865 If you already posted a tracert and/or pathping in any of the tracerts listed above, you do not need to post again. However, please feel free to post any updates about your latency, and please follow this thread for any updates we may have on our end. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? https://www.surveymonkey.com/s/Dankorii | ||
