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barbofall #1136
Hoping to recover diablo 2 account(1)Category: Technical SupportNovember-26-2013 6:02 PM PST (9 years ago) Go to Blizzard forum post
If any technical support person could figure out if the account saucy is still active on us east it would be greatly appreciated. Trying to reset password but not sure if the account will still be active either way. It's mighty close to the 90 day deletion date.
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Omrakos
Hoping to recover diablo 2 account(3)November-26-2013 6:13 PM PST (9 years ago) Go to Blizzard forum post
barbofall,

You used that name for a new account today. If it had existed earlier and hadn't yet expired, you wouldn't have been able to do that. If it had just expired, you may have been able to recover it but when you made a new account, you overwrote the old one. I'm afraid there's no way to get it back now. The account prior to being overwritten was last accessed 2013-06-21 so it was well past the 90 day mark.

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Omrakos
Hoping to recover diablo 2 account(5)February-19-2014 6:19 PM PST (9 years ago) Go to Blizzard forum post
Sodápop,

Can you log in to the account? What happens when you try? If it exists and you know the password, it will work. If it no longer exists, it won't.

There isn't any form of account recovery in Diablo II. If it's been longer than 90 days since you last used it, it would have expired and been subject to deletion when we perform routine database maintenance to free up space among other things.

This maintenance is not done on a regular schedule but rather as needed so even if it's expired, you may still be able to refresh it, but it would have to exist in order to do so.

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Omrakos
Hoping to recover diablo 2 account(9)March-3-2014 1:42 PM PST (9 years ago) Go to Blizzard forum post
Enevoldsen,

I'm sorry, but there's no sign of the account any more. It must have been purged as I mentioned in a post above.

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Omrakos
Hoping to recover diablo 2 account(12)March-27-2014 5:37 PM PDT (9 years ago) Go to Blizzard forum post
Lumind,

Posted by: Lumind

can you just tell us if there is still accounts from like 2 years ago


I'm not sure I understand the question. Accounts will last until they expire and are then purged by maintenance. If you keep them refreshed or active, you shouldn't have a problem. For example, I still use a test account on each realm quite a lot that I created back in 2006.

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Hoping to recover diablo 2 account(14)April-15-2014 11:14 AM PDT (9 years ago) Go to Blizzard forum post
ColBuendia,

There's no sign of the account name you listed. There are characters with both names on USEast but neither is on an account anything like "dublinbear85". "slapstick" was played as recently as 2 days ago while "slapstik" was last used 2013-11-28.

It would appear your account and characters have all expired and been purged long ago.

For any further issues regarding any of our classic games, we'd like you to use this forum:

http://us.battle.net/en/forum/12790219/
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Hoping to recover diablo 2 account(17)April-16-2014 3:12 PM PDT (9 years ago) Go to Blizzard forum post
Vidici,

For any further issues regarding any of our classic games, we'd like you to use this forum:

http://us.battle.net/en/forum/12790219/

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Omrakos
Hoping to recover diablo 2 account(20)May-30-2014 6:45 PM PDT (9 years ago) Go to Blizzard forum post
For any further issues regarding any of our classic games, we'd like you to use this forum:

http://us.battle.net/en/forum/12790219/

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I'm available in the forums Monday - Friday, 11 am - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Omrakos
Hoping to recover diablo 2 account(23)August-12-2014 11:32 AM PDT (8 years ago) Go to Blizzard forum post
For any further issues regarding any of our classic games, we'd like you to use this forum:

http://us.battle.net/en/forum/12790219/

Locking this thread as it's not the right forum for Diablo II questions

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