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Esab #1594
(RoS) Game menu crashes game(1)Category: Technical SupportNovember-21-2013 10:49 AM PST (9 years ago) Go to Blizzard forum post
Every time I try to access the game menu while in game (pressing escape or clicking the Game Menu icon/button), the game will freeze. This is EVERY time I try to access the game menu within a game. It works fine when I am on the load screen. This happens with every game I make or join in Reaper of Souls. This does NOT happen in regular D3.

I have deleted and downloaded the cache (/Data_D3/PC/MPQs/Cache) from the RoS install (also D3 install just for good measure)

Also have deleted the agent.db to be rebuilt just in case it was the issue.

Neither has fixes the issue. Any help would be great!

Edit:
Forgot to add:

The only way to get passed this is once froze, kill the process/right-click the icon and choose close window. Then restart the beta client.
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Omrakos
(RoS) Game menu crashes game(2)November-21-2013 1:31 PM PST (9 years ago) Go to Blizzard forum post
Esab,

Can you post your D3Debug.txt file? It's located in the main Diablo III Beta game folder. Edit out your account name first though in case it's appearing anywhere in the file.

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Omrakos
(RoS) Game menu crashes game(4)November-21-2013 2:05 PM PST (9 years ago) Go to Blizzard forum post
Esab,

Let's try updating the video drivers first. You seem to be on Catalyst 10.10 right now which is pretty old.

These are ATI's latest (Catalyst 13.9): http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064

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Omrakos
(RoS) Game menu crashes game(8)November-22-2013 12:15 PM PST (9 years ago) Go to Blizzard forum post
I'm going to have to direct you over to the Bug Reports forum so our QA department can take a look at your debug files. When posting, you should include "ROS" in your thread title so they'll know it concerns the expansion beta.

http://us.battle.net/d3/en/forum/5386229/

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